Associate Designer

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11 hours ago

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EverCommerce

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SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

📋 Description

• Assist clients throughout the Design Pipeline, occasionally going beyond to ensure timely project completion. • Collaborate with the Toggle and Webflow Senior Lead Designers to refine processes and standard operating procedures (SOPs) for your department. • Achieve daily goals set by the Senior Lead Designers, contributing to quality aligned with quarterly objectives. • Become an expert in Toggle, Webflow, search engine optimization (SEO), and domain name settings (DNS) to efficiently answer and execute client questions and requests. • Complete daily top-tier website builds and deliver them to clients as assigned by the Design Team Lead. • Provide exceptional support to clients throughout the Design Pipeline, ensuring timely and successful launches. • Collaborate with the Senior Lead Designers to escalate and effectively address client issues. • Step into any Design Team role as needed to offer support based on resourcing requirements. • Foster critical relationships across departments and key accounts for seamless transitions and collaboration. • Collaborate with the Product Design Team to propose improvements and address client requests, distinguishing between valid and invalid feature requests and bugs. • Complete regularly scheduled design consultations with the client, effectively communicating limitations and possibilities to deliver the best results • Manage, maintain, and complete client edits submitted using our third-party editing tool daily. • Maintain projects housed in our third-party editing tool by removing projects that have been launched to ensure smooth and quick loading times. • Complete client edits using our third-party editing tool daily. • Manage freelancers' questions about edits and provide training on proper processes when necessary.

🎯 Requirements

• Working knowledge of CMS platforms • Proficient in using CSS and HTML to customize website designs • Skilled in Adobe’s Creative Suite for design projects • Proficiency in creating quick, collaborative designs • Innovative approaches to design challenges • Focused on creating intuitive, engaging user experiences • Ensures all design elements meet brand standards • Works effectively with cross-functional teams • Translates client visions into compelling designs and converses with clients regularly • Conveys ideas and gathers feedback effectively • Handles multiple projects and meets deadlines • Ensures all aspects of the design process run smoothly • Integrates SEO principles to improve website performance • Analyzes challenges to deliver effective solutions • Keeps up with design trends and technologies • Adapts to different roles and project needs

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • 401k or RRSP with company match • Annual wellness stipend • Flexible and generous paid time off • Employee Stock Purchase Program