Director, AI Enablement

🕒 August 25

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $104k - $150k / year

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Lead strategy, design, and execution of user onboarding, learning, and adoption initiatives for the AI Agency Platform • Develop deep functional knowledge of the AI Agency platform and client workflows • Design and own end-to-end onboarding for internal and external users • Develop and facilitate live and virtual training sessions • Create facilitator guides, playbooks, job aids, videos, knowledge bases, and interactive eLearning • Direct learning solutions through platforms such as LXP and SharePoint • Establish KPIs and reporting frameworks for onboarding effectiveness, platform adoption, feature utilization, user proficiency, and business impact • Contribute to communication planning for platform releases • Oversee and direct a network of platform champions (“sherpas”) • Establish content governance and keep training materials current with platform releases • Identify adoption barriers and training gaps and deliver an enablement roadmap • Scale onboarding and training through personalized digital learning experiences • Develop a platform certification approach for internal and client audiences • Gather and synthesize user feedback to influence training priorities, onboarding experiences, and platform enhancements • Model inclusive behaviors and proactively manage bias • Perform other duties as assigned

🎯 Requirements

• 8+ years of experience building training, onboarding, or enablement programs for enterprise SaaS platforms with rapidly evolving technology • Track record leading internal and client training and enablement delivery • Ability to tailor content to audiences from different functional disciplines and varied AI experience • Experience facilitating demos, hands-on exercises, and interactive discussions, including real-time troubleshooting and debugging • Knowledge of instructional design best practices • Proficiency with modern learning authoring and delivery tools • Experience using AI tools to enhance training material development, learning personalization, or training workflow efficiency • Experience leveraging learning analytics, platform usage data, and user feedback • Strong understanding of generative AI concepts, prompt engineering fundamentals, AI-assisted workflows, and responsible AI practices • Ability to quickly learn new technologies and explain them engagingly • Ability to communicate with senior executives, client stakeholders, and end users • Ability to manage multiple initiatives in parallel • Ability to build and lead in a rapidly changing environment • Familiarity with pharmaceutical or healthcare industry preferred • Experience in a marketing, advertising, digital, or consulting agency environment is a strong plus • Active daily use and experimentation with AI tools • Demonstrated ability to build or run practical AI solutions

🏖️ Benefits

• Competitive salaries and benefits • Remote work option • Reasonable accommodation during the hiring process • Equal opportunity employment