Medical Information Specialist, French & English Speaking

🔥 1 hour ago

🌐 United Kingdom, Ireland, +5 more countries – Remote

🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote 🇵🇱 Poland – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote 🇮🇹 Italy – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Translate English documents into the target language and deliver translated responses by phone or in writing • Triage and respond to drug information inquiries from healthcare professionals and patients • Disseminate drug information verbally or in writing • Identify adverse events and product complaints during customer interactions • Generate initial adverse event and product complaint reports in compliance with company and client SOPs • Fulfill local regulatory authority requirements for post-marketing adverse event reporting • Assess required information and the appropriate depth of information to collect • Write adverse event and product complaint narratives and medical inquiry custom responses • Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants • Evaluate medical literature and develop written information for healthcare professionals • Support market and competitive product research, system development, sales training, and field liaison projects • Perform medical writing and assigned on-call responsibilities • Maintain and improve Medical Communications Call Centre customer service and metrics • Contribute to process improvement

🎯 Requirements

• Life Sciences or healthcare degree or equivalent • Strong clinical background • Excellent verbal and written communication skills • English C1 level is obligatory • Native-level fluency in French is essential • Strong translation skills • Ability to work Europe working hours between 8am–6pm CET Monday–Friday • Legally eligible to work in the UK or European Union • Computer proficiency in Microsoft Word, Excel, and other Windows applications • Experience with Medical Information Management Systems, Safety Databases, or equivalent • Ability to travel up to 10% • Preferred: Pharma D / M Pharma, MSc in Life Sciences or healthcare, or related degrees such as BSc/MSc Pharmacy, Biomedical Sciences, Anatomy & Physiology, Health Science, or Human Science • Preferred experience in call center, medical information, pharmaceutical industry, clinical experience, or medical writing

🏖️ Benefits

• Home office-based work / remote work options in eligible countries • European Hub Office option • Day off in lieu for working on Bank Holidays • Equal Opportunity Employer and inclusive workplace culture