Customer Support, Integrations Support – Chinese

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November 20

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EvoPlay

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Gaming • B2B • Gambling

EvoPlay is a leading developer of integrated products and solutions for the online gaming industry. Founded in 2014 by serial entrepreneurs with extensive experience in online gaming, the company offers B2B solutions and technologies that empower hundreds of companies worldwide to cater to millions of players. EvoPlay's expertise spans gambling mathematics, games and gaming platforms, multi-platform CMS, payment systems, user support and retention, analytics and finance, recruitment, and traffic management. As an international company, EvoPlay focuses on creating products that effectively address consumer needs, ensuring exceptional value and satisfaction.

201 - 500 employees

Founded 2003

🎮 Gaming

🤝 B2B

🎲 Gambling

📋 Description

• Managing and supporting the integrations of our software products into external projects, as well as technical support for partners after the integrations; • Communication with partners and clients who use our APIs via corporate chats and other communication tools; • Tech documentation maintenance; • Admin panel management: creating new accounts, managing access for customers and colleagues, etc. • Analysis of players' gaming activity. • Managing alerts.

🎯 Requirements

• Computer and tech proficiency; • Excellent communication skills; • Fluent English and Chinese — both spoken and written. • Experience in customer support; • Higher education in computer science; • Basic knowledge of any programming language. • Experience in Kibana or Grafana.

🏖️ Benefits

• Corporate psychologist • Gifts for significant occasions • Legal support • Flexible working hours • Direct access to C-level and opportunity to suggest new business ideas and drive changes.