Performance Loss Prevention Online Investigator

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Evri

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1974

📦 Logistics

🚗 Transport

🛍️ eCommerce

Logistics • Transport • eCommerce

Evri is a UK-based parcel delivery and logistics company, formerly known as Hermes. It provides last-mile courier and parcel delivery services for consumers and retailers, focusing on e-commerce deliveries, drop-off and collection points, and nationwide transportation of parcels. Evri operates as a carrier for online retailers and serves both consumer (B2C) and business (B2B) shipping needs within the UK and internationally.

📋 Description

• Carry out investigations into fraud and loss cases across the parcel delivery network • Analyse large volumes of internal and external data to identify suspicious activity, patterns and potential fraud • Investigate client escalations and disputes, including parcels reported as not received • Use internal tools, open-source information and social media platforms to support investigations • Gather evidence and produce clear, structured investigation reports and case files • Manage investigation cases from initial identification through to completed actions • Identify fraud hotspots, emerging trends and new fraud techniques • Support the National Loss & Claims Performance Manager in improving visibility of fraud, loss and claims • Work with Operations, Analytics, Performance and Loss Prevention teams to identify vulnerabilities and implement preventative measures • Provide regular updates and recommendations to management on evolving fraud risks • Support internal or external investigations escalated to management, legal teams or law enforcement • Help develop fraud awareness, guidance and preventative measures across the network • Explore how new technology, automation and AI can support efficient fraud identification and investigation

🎯 Requirements

• Previous experience or strong working knowledge of fraud, ideally gained over a couple of years in an investigative, analytical or fraud-focused role • Strong investigative skills and a naturally inquisitive mindset • Ability to look beyond the obvious, spot unusual patterns and think differently about how fraud may be taking place • Strong analytical skills and confidence working with large volumes of data • Ability to interpret data and turn findings into practical recommendations and actions • Excellent online research and navigation skills, particularly across social media and open-source platforms • Strong Excel and wider Microsoft Office skills • Ability to produce clear, detailed investigation reports and communicate findings effectively • Confidence working with stakeholders at different levels across the business • Excellent attention to detail while managing multiple cases and competing priorities • Proactive, self-starting approach and ability to work at pace • Interest in new fraud techniques, technology and emerging trends • Experience with Databricks would be advantageous but is not essential • Relevant fraud experience; parcel, logistics or Loss Prevention experience is not required

🏖️ Benefits

• An agile working environment • The opportunity to investigate a broad and evolving range of fraud and loss cases • Exposure to teams across Operations, Analytics, Performance and Loss Prevention • The chance to directly influence how we identify and prevent fraud across our network • Opportunities to explore new technology, automation and AI as our approach to fraud prevention evolves • A fast-paced environment where your analysis and investigations can have a genuine business impact • Competitive salary, benefits and wellbeing support

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