QAPI Coordinator

Job not on LinkedIn

October 21

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

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ExactCare

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Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

501 - 1000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

📋 Description

• Manage Quality Reporting Process: Monitor closed QREs within the ticketing system to ensure investigations are finalized and properly documented • Collaborate with external teams to confirm accuracy, completeness, and resolution of reported events • Verify data accuracy and completeness to support tracking, trending, and reporting • Close tickets in alignment with established procedures and timelines • Maintain data quality and reporting readiness through continuous system monitoring • Generate and distribute monthly QRE reports for stakeholders and clients • Maintain adherence to internal quality standards and regulatory guidelines by supporting AnewHealth quality and compliance efforts • Partner with service line and department leaders to identify improvement opportunities, create and support in-service training, and deliver onboarding education • Assist in the development, implementation, and evaluation of internal and external performance improvement initiatives • Support the collection and sharing of best practices across teams to enhance consistency and quality of service delivery • Contributes to action plans that address identified gaps in performance or compliance • Collaborate with cross-functional teams to align quality initiatives with organizational goals and client expectations • Generate and distribute quality and performance reports to internal stakeholders and clients • Monitor referral source reports, analyze trends, and identify opportunities for improvement • Follow up on internal and external communications related to quality concerns • Coordinate and document monthly client communication reports • Participate in QI meetings and maintain meeting minutes • Support the development and updates of the annual QI Plan and Program • Provide operational support to other business units during periods of high volume, as needed

🎯 Requirements

• High school diploma or equivalent required • Associate or bachelor’s degree preferred • 2–5 years of pharmacy experience required • Experience in quality improvement or performance improvement in a healthcare setting is strongly preferred • Certifications (or ability to obtain within 6 months of hire) Preferred: Certified Professional in Healthcare Quality (CPHQ), Certified Professional Patient Safety (CPPS), Certified Professional in Healthcare Risk Management (CPHRM), or Six Sigma certification • Strong written, verbal, and interpersonal communication skills • Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) • Exceptional attention to detail and organizational skills • Strong analytical and problem-solving abilities • Comfortable with data interpretation and presenting findings • Demonstrates initiative, adaptability, and a continuous improvement mindset • Passionate about patient safety and quality of care • Ability to work independently with minimal supervision • High degree of integrity, professionalism, and reliability

🏖️ Benefits

• Medical/dental/vision • Flexible spending • Company-paid life insurance and short-term disability • Voluntary benefits • 401(k) • Paid Time Off • Paid holidays