exciting AG
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
Customer Service Representative, Dutch Speaker
Job not on LinkedIn
September 30
🗣️🇳🇱 Dutch Required
🗣️🇩🇪 German Required
exciting AG
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
📋 Description
• Bearbeitung von Kundenanfragen per Telefon und E-Mail • Gesprächsergebnisse sachgerecht dokumentieren • Sicherstellung der Kundenzufriedenheit durch Service • Bereitstellung von Produkt- und Serviceinformationen für Kunden • Auf dem Laufenden bleiben zu Leistungen, Richtlinien und Prozessen • Eigenständiges Arbeiten in einem motivierten Team
🎯 Requirements
• Spaß am Telefon und im Kundenservice • Teamfähigkeit, aber auch eigenständiges Arbeiten • Flexibel, zuverlässig und engagiert • Fließend Niederländisch • Sehr gute schriftliche und mündliche Englisch- oder Deutschkenntnisse • Starke Kunden- und Serviceorientierung
🏖️ Benefits
• Professionelle Einarbeitung sowie regelmäßige Schulungen und Workshops • Langfristige Karriere- und Entwicklungsmöglichkeiten in flacher Hierarchie • Flexible Arbeitszeitmodelle für eine gute Work-Life-Balance • Regelmäßige Teamevents und Sportaktivitäten • Mitarbeiter-Snacks (Obst/Essen/Getränke) • Private Krankenversicherung • Möglichkeit, größtenteils von zu Hause zu arbeiten, sofern Voraussetzungen erfüllt sind • Technische Ausstattung wird im Home Office gestellt • 20 Tage bezahlter Urlaub
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