Services Director

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October 15

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Exclusive Networks

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Cybersecurity • B2B • Enterprise

Exclusive Networks is a global trusted cybersecurity specialist and value-added distributor that helps organisations and partners transition to a "totally trusted" digital world. The company combines a services-first distribution model with managed security services, technical training and subscription-based consumption options to deliver cybersecurity and digital infrastructure solutions from a curated vendor ecosystem. With local-sale/global-scale operations across 45+ countries and the ability to service customers in over 170 countries, it focuses on enabling partners, accreditation, and lifecycle outcomes for enterprise and channel customers.

1001 - 5000 employees

Founded 2003

🔒 Cybersecurity

🤝 B2B

🏢 Enterprise

📋 Description

• Lead and scale our professional and support services strategy across the Northern Europe region. • Define, execute, and optimize a services-led approach to help vendors and partners deliver measurable outcomes. • Own the growth and profitability of the services business, including pre-sales consulting, technical enablement, project delivery, post-sales support, and managed services. • Build strong alliances with key vendors, partners, and internal sales and technical teams to drive long-term customer success. • Ensure high-quality execution of service engagements with a focus on customer satisfaction, time-to-value, and profitability. • Track performance through KPIs, customer feedback, and internal dashboards. Deliver regular executive-level updates.

🎯 Requirements

• 15+ years in IT or cyber security services leadership roles, preferably within distribution, vendor, or systems integrator environments. • Strong knowledge of cyber security technologies and delivery models. • Demonstrated success in scaling services operations across a region or business unit. • Proven experience in managing P&L and building commercially viable service practices. • Exceptional leadership, communication, and stakeholder management skills. • Understanding of channel dynamics, vendor-partner relationships, and the value-added distribution model. • Ability to travel across the region as needed. • Preferred Qualifications: Experience with frameworks such as ITIL, NIST, or ISO 27001. • Familiarity with major cyber vendors (e.g., Palo Alto, Fortinet, CrowdStrike, etc.). • Prior experience in channel, Vendor , VAR, or MSP/MSSP-focused roles.

🏖️ Benefits

• 24 days holiday plus Bank holidays, increasing with service and we want you to take them. • Your birthday off • Volunteer Day • Ongoing learning and development • Health care scheme • 5% Matched pension scheme • Free parking • Enhanced maternity and paternity leave and more…