EXL
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
10,000+ employees
đź’° $2M Venture Round on 2015-01
Bilingual Call Center Representative, English / Spanish
Job not on LinkedIn
October 21
🇺🇸 United States – Remote
đź’µ $15 - $18 / hour
⏰ Full Time
🟡 Mid-level
đźź Senior
đź“ž Call Center Representative
🗣️🇪🇸 Spanish Required
EXL
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
10,000+ employees
đź’° $2M Venture Round on 2015-01
đź“‹ Description
• Handle inbound and outbound calls with professionalism, care, and attention to detail • Update policy information and ensure accuracy in our systems • Stay up-to-date on products, processes, and regulations • Use active listening skills to understand customer needs • Build strong relationships with customers • Document every interaction
🎯 Requirements
• High school diploma or equivalent obtained • Bilingual in English and Spanish • PC Technological skills - proficiency in Windows based systems and/or mainframe systems • Microsoft Office Experience • College degree or equivalent work experience (preferred) • Previous call center experience (preferred) • Proven service aptitude and customer service skills • Demonstrated decision making skills • Flexible/Open to change
🏖️ Benefits
• Exciting, fast paced, and innovative environment • Opportunity to work closely with highly experienced, world-class Healthcare consultants • Guidance/coaching through mentoring program • Professional growth opportunities
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