Delivery Manager

🕒 September 23

🇺🇸 United States – Remote

💵 $115k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $2M Venture Round on 2015-01

Healthcare • Insurance • Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

• Develop comprehensive project plans for life and annuity projects, including scope, timelines, resources, budgets, objectives, and deliverables • Maintain project plans using work breakdown structures, product backlogs, sprint backlogs, project and program charters, scope definitions, schedules, and resource requirements • Leverage life insurance and annuity product expertise to guide requirements, design, and implementation • Manage cross-functional team members and subject matter experts, including objectives, execution oversight, and performance evaluation • Serve as primary stakeholder contact for internal teams, clients, and vendors; provide project updates and address issues • Ensure adherence to industry regulations, standards, and company policies • Identify project risks and develop mitigation strategies • Monitor and manage project budgets • Oversee quality of project deliverables • Maintain project documentation, including plans, reports, and change requests • Lead and motivate project teams and provide thought leadership and business insights • Resolve project-related issues and challenges • Lead AI initiatives, identify AI automation and analytics opportunities, collaborate with data science and engineering teams, and integrate AI solutions into LifePRO, LDS, portals, and operations systems • Support digital transformation, efficiency improvements, and measurable business value

🎯 Requirements

• Must have a BS degree • 5–10 years of experience managing technology projects • Proven experience as a Delivery Manager focused on life insurance and annuity product implementation and TPA operations • Demonstrated success managing complex projects in the insurance industry • Strong project management, leadership, and communication skills • Proficiency in project management software and tools • In-depth understanding of life insurance and annuity products, industry regulations, and best practices • Excellent communication and interpersonal skills • Strong problem-solving abilities and analytical thinking • Ability to work in a team and collaborate with different departments • Strong organizational skills and attention to detail • Agile/Scrum certification and/or PMI certification preferred