Expedock
Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry.
51 - 200 employees
Community Manager
Job not on LinkedIn
October 23
Expedock
Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry.
51 - 200 employees
📋 Description
• Initiate, moderate, and nurture conversations across online platforms (forums, social media, Slack, Discord, etc.) • Respond promptly and professionally to community questions, comments, and feedback • Encourage user-generated content (UGC) and support peer-to-peer collaboration • Develop strategies to increase member participation and community retention • Create, curate, and publish engaging and relevant content (posts, blogs, newsletters, short videos, etc.) • Gather and share community insights, feedback, and emerging trends with internal teams (product, marketing, leadership) • Collaborate cross-functionally to align community initiatives with brand and product goals
🎯 Requirements
• Proven experience managing or moderating online communities • Strong written and verbal communication skills • Familiarity with tools like Discord, Slack, and social media management platforms • Ability to remain calm and solution-oriented in challenging situations
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