Inside Sales Agent - Salesforce Background

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April 30

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Expert VA

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B2B • eCommerce • HR Tech

Expert VA is a virtual assistant service provider that delivers expert-level support to help businesses operate efficiently and grow. The company employs highly experienced virtual assistants who are trained to manage a variety of tasks such as customer support, digital marketing, and real estate assistance among others. Expert VA emphasizes a structured approach to business processes and offers time-tracking software to enhance productivity, allowing business owners to focus on their core activities.

11 - 50 employees

🤝 B2B

🛍️ eCommerce

👥 HR Tech

📋 Description

• This is a remote position. • Job Description: Make cold calls to potential clients • Identify qualified leads by asking pre-qualifying questions provided by the client • Coordinate and schedule meetings for the team. • Updating calendars and confirming appointments to increase the show rate • Maintain consistent follow-ups with potential clients via calls, texts, and emails to nurture relationships. • Salesforce Utilization: Effectively use Salesforce to manage leads, opportunities, and accounts. • Customize and optimize Salesforce workflows to enhance the sales process. • Ensure accurate and up-to-date data entry to maintain a clean and organized database. • Lead Management: Qualify and nurture leads to move them through the sales funnel. • Collaborate with the sales team to identify and pursue new business opportunities. • Use Salesforce reports and dashboards to analyze and present sales data. • Customer Interaction: Engage with potential and existing customers via phone, email, and other communication channels. • Provide product/service information and address customer inquiries effectively. • Sales Support: Collaborate with the sales team to develop and execute sales strategies. • Assist in the preparation of sales presentations and proposals. • Work closely with the client to ensure smooth scheduling and communication processes. • Performance Metrics Track and report key performance metrics related to sales activities. • Meet and exceed monthly and quarterly sales targets.

🎯 Requirements

• Proven experience as an Inside Sales Agent or similar role. • Excellent communication skills • In-depth knowledge and proficiency in using Salesforce. • Excellent communication and interpersonal skills. • Strong organizational and time-management abilities. • Ability to work collaboratively in a team-oriented environment.

🏖️ Benefits

• Competitive salary and performance-based incentives. • Opportunities for professional growth and development. • Collaborative and supportive work environment. • HMO & PTO