Call Center Agent

Job not on LinkedIn

June 2

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

💵 $12 - $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

Apply Now

Receive Emails with Similar Jobs

Expivia Interaction Marketing Group Inc.

WebsiteLinkedInAll Job Openings

B2B • Customer Service • SaaS

Expivia Interaction Marketing Group Inc. is a leading provider of AI-powered customer experience solutions through its contact center services. Based in the USA, they specialize in outsourcing customer engagement, offering both inbound and outbound marketing services. With a focus on high-end customer service and advanced technological integrations, Expivia is committed to enhancing customer satisfaction and operational efficiency for businesses of all sizes.

201 - 500 employees

Founded 2011

🤝 B2B

☁️ SaaS

📋 Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Ensure customer satisfaction and provide professional customer support. • Please note that this role does not involve cold calling or sales; it is an inbound customer service position only.

🎯 Requirements

• Previous experience in sales, customer service, or other related fields a PLUS • High School Diploma or GED Equivalent • Ability to build rapport with customers • Strong communication skills and professionalism • Detail Oriented • Ability to multitask and manage time effectively • Provide a consistent positive attitude & effort • Have a warm and engaging disposition.