Customer Service

Job not on LinkedIn

May 27

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

💵 $12 - $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Receive Emails with Similar Jobs

Expivia Interaction Marketing Group Inc.

WebsiteLinkedInAll Job Openings

B2B • Customer Service • SaaS

Expivia Interaction Marketing Group Inc. is a leading provider of AI-powered customer experience solutions through its contact center services. Based in the USA, they specialize in outsourcing customer engagement, offering both inbound and outbound marketing services. With a focus on high-end customer service and advanced technological integrations, Expivia is committed to enhancing customer satisfaction and operational efficiency for businesses of all sizes.

201 - 500 employees

Founded 2011

🤝 B2B

☁️ SaaS

📋 Description

• Communicate with current clients of Financial advisers (through Outbound Calling and Email) • Inquire about their level of interest in engaging with the Financial Advisers through a series of scripted qualifying questions. • Touch base and follow up with all Current Clients • Schedule reviews of the client's present accounts • Manage the schedules/appointments of all assigned Financial Advisers • Most of the people contacted have a long and warm relationship with their Financial Advisor and are awaiting the call. • Please note that this role does not involve cold calling or sales; it is an inbound customer service position only.

🎯 Requirements

• Previous experience in sales, customer service, or other related fields a PLUS • High School Diploma or GED Equivalent • Must pass Criminal Background Check • Microsoft Office (Word, Excel) • Ability to build rapport with customers • Strong communication skills and professionalism • Detail Oriented • Ability to multitask and manage time effectively • Provide a consistent positive attitude & effort • Have a warm and engaging disposition.