Payments Operations Analyst

Job not on LinkedIn

🕒 May 15

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Factorial

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

👥 HR Tech

☁️ SaaS

🏢 Enterprise

HR Tech • SaaS • Enterprise

Factorial is a comprehensive HR software company that empowers businesses to optimize their human resource management through automation. It offers a centralized platform for managing employee data, payroll, time tracking, talent acquisition, and performance management, helping organizations streamline administrative tasks and focus on their workforce. With innovative solutions designed for various industries, Factorial aims to improve productivity and facilitate better decision-making for HR professionals.

📋 Description

• Execute the operational flow: Lead daily cash inflows and outflows (multi-product, multi-currency), ensuring excellence at every cutoff: file uploads, status monitoring, account onboarding, and voucher/document control. • Ensure financial integrity: Lead weekly reconciliations in coordination with Administration and Accounting to optimize monthly close SLAs and proactively detect variances. • Optimize the payments ecosystem: Identify deficiencies and improvement opportunities in payments, FX, and account onboarding processes; analyze their impact and propose disruptive solutions. • Management control: Collaborate with internal and external payment owners to identify and mitigate deviations from operational objectives. • Cross-functional synergy: Proactively work with CX, Ops, CS, and Collections teams to ensure top-tier service standards across our products (Factoring, FX, etc.).

🎯 Requirements

• Analytical DNA: Ability to process complex data and prioritize customer needs under pressure. • Data stack: Intermediate proficiency in SQL and Excel (able to extract and manipulate data autonomously). • Product vision: Ability to detect issues, document them and translate them into technical use cases for the Product/Engineering team. • Extreme attention to detail: In this role, accuracy is our number-one priority. • Disruptive proactivity: If you see something that doesn't work, you question it and fix it. • Plus: Previous experience in fintechs, payment processors, or modern banking. • Deep knowledge of financial products (Factoring, FX, etc.).

🏖️ Benefits

• Remote work