Senior Product Manager, SBO – Safety Back-Office

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £95k - £115k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Feeld

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

👥 B2C

🧘 Wellness

💰 $500k Angel Round on 2015-10

B2C • Wellness

Feeld is a dating app designed for individuals with open-minded perspectives seeking more meaningful connections. The platform encourages users to express themselves freely, share their preferences both in and out of the bedroom, and connect with like-minded individuals. Feeld aims to provide a respectful and liberating environment for users to explore their sexuality and relationship norms, as evidenced by user testimonials highlighting positive experiences. The app also fosters community interactions through offline events like socials and talks. Additionally, Feeld publishes a magazine that explores various aspects of relationships and sexuality, offering further insights and community engagement.

📋 Description

• Own the product strategy and roadmap for Feeld’s Safety Back-Office product area • Partner with Trust & Safety, Fraud, Customer Support, Compliance, Engineering, Design, Data, and Product to identify and prioritise high-impact opportunities • Lead discovery into internal workflows, member safety risks, moderation quality, support efficiency, fraud patterns, and compliance needs • Translate complex operational challenges into clear product problems, success metrics, and delivery plans • Improve Feeld’s ability to address fakes, spam, fraud, abuse, and other behaviours that undermine member trust • Define and track metrics for member trust, safety outcomes, operational efficiency, decision consistency, quality, and business impact • Communicate roadmap priorities, progress, risks, and outcomes to leadership and cross-functional stakeholders • Drive cross-functional execution from problem definition through launch, measurement, and iteration

🎯 Requirements

• You have led complex product initiatives where the problem space involved ambiguity, operational complexity, sensitive user impact, or multiple stakeholder groups • You have experience turning qualitative insight, operational data, user signals, and business context into focused product priorities and measurable outcomes • You are comfortable working with cross-functional partners across disciplines such as engineering, design, data, operations, support, compliance, risk, or policy • You are able to communicate clearly with different audiences, simplifying complex technical, operational, compliance, or safety topics into actionable decisions. • Bonus points: • You have experience working in Trust & Safety, fraud prevention, moderation, customer support tooling, compliance tooling, internal platforms, or operational systems • You have built products or workflows that improved decision consistency, operational efficiency, automation, or quality assurance • You have worked on products where member trust, risk reduction, privacy, safety, or harm prevention were central to success • You are interested in creating humane, scalable systems that support both members and the internal teams responsible for protecting them

🏖️ Benefits

• Flexible working hours • Unlimited paid time off • A fully remote working situation • Home office budget • Learning & development budget • On demand therapy sessions and mental health support via Spill • In-person meet ups