Platform Management, Director – DMP, Streaming

🕒 July 6

🇺🇸 United States – Remote

💵 $143.5k - $225.5k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 13%

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Logo of FICO

FICO

1001 - 5000 employees

Founded 1956

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

📋 Description

• Own the DMP Streaming roadmap based on customer input, growth projections, and market conditions • Partner with Engineering and Architecture on throughput, latency, durability, failover, and build-versus-buy decisions for messaging technology • Unify real-time scoring, feature computation, event orchestration, and transaction monitoring into a coherent customer product experience • Prioritize and manage development across sprint and quarterly PI planning cycles • Establish thought leadership on real-time decisioning through analyst reviews, publications, PR, and client engagement • Align streaming investments with the broader platform roadmap • Provide input on pricing, contract terms, and commercial constraints • Identify cost-efficiency opportunities as streaming volumes scale • Support Sales on streaming decisioning deals and renewals • Coordinate ecosystem communications for releases, enhancements, enablement, and collateral • Partner with Engineering to ensure high-quality execution aligned with uptime, latency, throughput SLAs, business objectives, and customer expectations • Enable Product and support teams with knowledge and tools for excellent client experiences • Maintain a customer-facing roadmap covering near-term delivery and future platform direction

🎯 Requirements

• Significant and proven experience in platform product management, including product ideation, roadmap development and validation, scrum product ownership, and coordination with engineering in an Agile environment • Deep knowledge of the decisioning industry across banking, insurance, telco, payments, and emerging verticals • Familiarity with streaming and event-driven architectures such as Kafka, Pulsar, or similar pub/sub systems • Knowledge of batch processing, real-time transaction processing, and low-latency, high-throughput system design • Understanding of decision logic execution within streaming pipelines, including rules engines, machine learning models, and mathematical optimization on live transaction data • Ability to identify, size, and prioritize market opportunities • Experience in complex, matrixed, and globally distributed organizations • Executive-level communication skills • Experience in financial services, fintech, or other regulated industries preferred • BS degree in business, computer science, or software engineering required • MBA or equivalent experience strongly preferred

🏖️ Benefits

• Inclusive culture reflecting FICO’s core values • Professional development and valuable learning experiences • Competitive compensation, benefits, and rewards programs • Work/life balance • Employee resource groups • Social events promoting interaction and camaraderie

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