Client Success Manager

🕒 August 28

🇺🇸 United States – Remote

💵 $42k - $48k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Firegang Dental Marketing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2008

🏥 Healthcare

📣 Marketing

📱 Media

Healthcare • Marketing • Media

Firegang Dental Marketing is a full-service dental marketing agency that helps dental practices create remarkable and revenue-driven practices through integrated digital marketing and growth programs. They offer custom dental website design, PPC, SEO, Facebook ads, reputation management, video marketing, call coaching, and specialized implant funnel solutions for solo practices, multi-location groups, and DSOs. Firegang combines strategy, lead-handling automation, and revenue-focused execution to drive new patient growth and higher collections for dental clients.

📋 Description

• Manage a portfolio of clients with varying levels of service depending on package level • Serve as the primary point of contact for site issues, campaign changes, and reporting • Develop close client relationships • Act as a liaison between clients and the company • Relay clients’ goals to internal teams and campaign performance to clients • Manage onboarding for new clients, set expectations, and establish clients for long-term success • Analyze performance reports from Google Analytics, Adwords, Facebook, Bing, and other platforms • Interpret performance data for clients • Monitor results and present feedback to clients • Train clients on optimizing online reputation and phone call conversion rates • Provide educational materials to help dental practices succeed • Answer client emails, phone calls, and other communications in a timely manner

🎯 Requirements

• At least 4 year of relevant Account Management experience required • Dental Experience required • Digital Marketing required • Excellent written and verbal communication skills • Data driven and enjoy helping clients succeed • Team oriented and a problem solver • Enjoy professional conversations with clients and co-workers • Experience with Google AdWords, Google Analytics, and/or any other online marketing solutions (bonus points)

🏖️ Benefits

• PPO Health Benefits (medical/dental) • 401K Option with matching • Generous PTO and Holiday Schedule • 100% Telecommute • Life, AD&D, Short, and Long Term Disability Insurances