Sales Support Coordinator

3 days ago

Apply Now
Logo of First American

First American

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

📋 Description

• Manage customer information through standardized corporate processes • Review documentation submitted by customer/ agent to ensure compliance with corporate and statutory requirements • Support field sales personnel to obtain and maintain accurate information on customers • Communicate and coordinate with supporting departments (i.e. sales, treasury team) • Update and maintain account data in agency software systems • Follow and ensure compliance with Company Standard Operating Procedures • Respond and resolve customer requests • Report on case load, status, issues as requested by management • May participate as team member on medium to large scale projects • Support departmental document storage and retrieval systems • Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations

🎯 Requirements

• 1-3 years of Title experience • Proficiency in MS Office: Teams, Word, Outlook and Excel • Experience working with a Customer Relationship Management (CRM) platform such as Salesforce • Experience working on a remote team • High School diploma or equivalent • Organization skills • Attention to detail • Ability to multi-task • Problem resolution skills • Proficient verbal and written communication skills • Can collaborate with the team on projects • Customer Service passion

🏖️ Benefits

• medical • dental • vision • 401k • PTO/paid sick leave • employee stock purchase plan

Apply Now

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