Senior Financial Services Account Associate, German language skill a plus

Job not on LinkedIn

Yesterday

Apply Now

Receive Emails with Similar Jobs

FIS

WebsiteLinkedInAll Job Openings

Fintech • Finance • Banking

FIS is a leading provider of technology solutions for financial institutions, businesses, and governments worldwide. It offers a comprehensive suite of banking, lending, and payment solutions designed to help entities thrive in the digital age. FIS focuses on providing advanced solutions that improve efficiencies, reduce costs, and enhance customer satisfaction by offering services such as digital banking, automated finance, wealth management, and payment processing. With its expertise in fintech, FIS powers the global economy by ensuring secure and efficient money management throughout its lifecycle, from storage and transfer to investment and compliance.

10,000+ employees

Founded 1968

💳 Fintech

💸 Finance

🏦 Banking

📋 Description

• The telephone and written answers from everyday to complex inquiries of our customers and consultants. • Responding to our customers' problems and finding solutions. • Compliance with quality standards, possible control function. • Verification of customer orders and, if necessary, corresponding post-processing. • Escalation of difficult issues and complaint management. • Participation in projects to implement the company's goals and improve certain processes.

🎯 Requirements

• 1-2 years of experience • Work experience in finance • Experience in customer service – spoken and written • Language: Fluent English(at least C1), good German skills is an advantage • A high degree of accuracy, quality and service orientation • Independent and team-oriented work to achieve set deadlines • Good organizational skills and high resilience without losing focus on the customer

🏖️ Benefits

• Working in an international company, alongside international colleagues. • Being a part of an innovative and entrepreneurial environment of a growing department and team. • Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). • Development opportunities by using the company's on-line training database and LinkedIn Learning. • Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language). • Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees). • Opportunity to get involved in social projects and local initiatives. • Language courses.