Five9
SaaS • Artificial Intelligence • Telecommunications
Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.
1001 - 5000 employees
Founded 2001
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
Mid-Market Solutions Consultant
Job not on LinkedIn
October 22
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Solutions Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
Five9
SaaS • Artificial Intelligence • Telecommunications
Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.
1001 - 5000 employees
Founded 2001
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
📋 Description
• Work closely with the Five9 partner network to provide presales support, onboarding, and ongoing training. • Effectively communicate plans, progress, and status to both internal and customer organizations. • Partner with Account Executives to sell the Five9 solutions into Mid-Market sized opportunities. • Articulate the value of Five9’ through presentations, demonstrations, and open discussion with customers. • Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization. • Develop materials in-line with specific sales and/or services opportunity requirements. • Responsible for transitioning the customer to the services team for implementation.
🎯 Requirements
• 3–5+ years in Solutions Consulting / Pre-Sales for CCaaS or CX SaaS. • UK-based and eligible to work in the UK. • Ability to Travel (40-60%).
🏖️ Benefits
• Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.
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