Project Manager

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Five Sigma - Claims Management Solution

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🛡️ Insurance

☁️ SaaS

💰 $16M Series A on 2021-09

Artificial Intelligence • Insurance • SaaS

Five Sigma is a comprehensive claims management platform that leverages cloud-based SaaS technology to offer 360-degree claim visibility, AI-driven insights, and decision-making automation. The platform is designed to enhance productivity and reduce costs for insurers, managing general agents, third-party administrators, and self-insured entities across various lines of business including property and casualty, automotive, homeowners, and more. With features like omnichannel communications, built-in communications and AI summaries, workflow automation, and API integrations, Five Sigma provides future-proof claims processing solutions that transform claims departments from cost centers to profit centers. The platform aims to improve customer satisfaction, operational efficiency, and overall performance through immediate deployment and ongoing product updates.

📋 Description

• Launch new customers on Five Sigma’s SaaS platform and onboard existing customers • Build initial application configurations and review platform settings and functionality • Manage projects throughout their lifecycle, ensuring scope, time, and budget requirements are met • Conduct planning and manage execution of large-scale, high-risk, or strategic projects through successful go-live • Host kick-off calls to coordinate, plan, and measure client implementations • Manage stakeholder relationships, progress, issues, requirements, and deliverables • Analyze risks, establish contingency plans, and identify triggers and mitigating responsibilities • Learn clients’ organizations, processes, teams, and desired outcomes • Understand and document operational and technical requirements with client teams • Ensure project completion and transition clients to Customer Support & Success • Create end-user training and establish go-live and post-production support channels • Plan and manage project resource allocation • Manage multiple projects and clients simultaneously • Provide technical, business consulting, and product expertise • Enable and configure product features within contractual constraints or identify change requests • Identify use cases, roles, and business requirements for each implementation • Occasionally assist during pre-sale engagements • Travel to meet clients and engage with their external and internal teams

🎯 Requirements

• More than 5 years of project management experience in Insurtech large-scale strategic projects — must • Knowledge of project management processes, including planning, resource allocation, risk, time, financial, and quality management, monitoring and reporting, documentation, and record keeping • Strong leadership, organizational, interpersonal, client-facing, written, and verbal communication skills • Ability to work with people from different disciplines and varying levels of technical experience • Ability to communicate clearly, concisely, and tactfully with senior executives, clients, peers, and team members • Proven ability to manage multiple projects simultaneously with multiple constituents • Strong attention to detail and multitasking skills • Experience writing functional business and technical requirements • Experience delivering client-focused solutions within project scope and statement of work • Strong technical background and technical understanding • Demonstrated experience leading cross-functional teams within a formalized methodology • PMP certification and/or other industry and project management certifications are an additional benefit

🏖️ Benefits

• PMP certification and/or other industry and project management certifications are an additional benefit • Remote work