Field Service Manager

Job not on LinkedIn

🕒 April 9

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

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Ford Motor Company

WebsiteLinkedInAll Job Openings

10,000+ employees

🚗 Transport

🔧 Hardware

👥 B2C

🔥 Funding within the last year

💰 $3G Post IPO debt on 2025-08

Transport • Hardware • B2C

Ford Motor Company is a global automotive manufacturer that designs, engineers, produces, markets, and services a wide range of passenger cars, SUVs, trucks, commercial vehicles, and electrified vehicles. The company operates vehicle sales through dealer networks and direct digital channels, provides financing and insurance services (Ford Credit, Ford Insure), offers connected vehicle software and services (SYNC, Ford app, BlueCruise), and supplies parts, service, and fleet solutions through Ford Pro. Ford also invests in electrification, battery manufacturing, and sustainability initiatives while maintaining substantial manufacturing and R&D operations worldwide.

📋 Description

• Manage complex insurance claims in a key-pointed area, work independently, schedule appointments for vehicle inspections, and travel throughout your key-point territory. • Conduct thorough coverage investigations, including fire, theft, false pretense claims, and coverage decisions for floor-planned units. • Prepare accurate damage estimates using computerized estimating systems (e.g., Mitchell Connect) to establish the cost of repairs. • Lead subrogation investigations, salvage disposal, and fraud investigations. • Perform loss prevention reviews and provide essential dealer training activities. • Remain on-call for CAT/Storm losses and be prepared for extensive travel away from home for extended periods of time.

🎯 Requirements

• High School Diploma or GED. • Two or more years of experience in claims adjusting and estimating. • At least one year of experience with computerized estimating systems (such as Mitchell Connect or CCC One) and knowledge of vehicle repair processes and procedures. • At least one year of experience with Microsoft Office and strong computer skills. • Adjuster license in home state or designated home state or the ability to test within the first 90 days. • Ability to travel 50-70% overnight, often with short notice, including extended periods during catastrophe events.

🏖️ Benefits

• Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time.