Senior Enterprise Account Manager

🕒 May 6

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Frontify

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤝 B2B

⚡ Productivity

☁️ SaaS

💰 $50M Series C on 2021-09

B2B • Productivity • SaaS

Frontify is a brand management platform that provides a unified digital space for organizing all brand assets. It offers tools for digital asset management (DAM), brand guidelines, and design templates. Frontify helps companies maintain consistency in their branding efforts by allowing easy collaboration and access to up-to-date digital materials. With integrations across various tools, Frontify aims to streamline brand management for brand teams, marketing teams, designers, developers, and more.

📋 Description

• Own expansion and renewal-based targets, with more of a focus on upsells/cross-sells. • Manage a portfolio of enterprise customers across EMEA, driving revenue growth and retention. • Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives. • Build and maintain strong relationships with key stakeholders—from operational users to C-level executives. • Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach. • Negotiate expansions with a focus on long-term partnership health and sustainable growth. • Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences. • Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices.

🎯 Requirements

• 4-6+ years of B2B SaaS experience in enterprise account management or sales. • Proven record of success managing and expanding large, complex customer relationships within the EMEA market. • Interested in working with enterprise marketing, brand, or creative technology solutions. • Build strong, trust-based relationships with senior stakeholders, including VP- and C-level decision-makers. • Combine strategic thinking with commercial acumen and a deep focus on customer value. • Operate comfortably and autonomously in a specialized, high-expectation environment, taking ownership of complex workflows and driving initiatives forward with minimal oversight. • Thrive in collaborative environments, partnering seamlessly with Product, Marketing, and Customer Success teams to deliver cohesive customer outcomes.

🏖️ Benefits

• Private health benefits and health cash plan • Pension scheme: 5% matched • A minimum of 25 days of annual leave per year • Paid educational and wellbeing days off • Wellbeing, learning and development, and commuter allowance • Home office setup budget • Weekly free office lunch • Localized benefits • Workation: Work from inspiring locations around the world (45 days annually) • Invite to our summer company meet-up