Tier 2 Customer Care Agent – Bilingual, English/Spanish

Yesterday

🗣️🇪🇸 Spanish Required

Apply Now
Logo of FuboTV

FuboTV

Media • Telecommunications • B2C

FuboTV is a streaming television service that offers live sports and TV programming without the need for cable. It provides access to 457 channels, including major networks like ABC, NBC, FOX, and CBS, and covers sports leagues such as the NFL, NBA, and MLB. Users can watch content on various devices with the option to record games and shows, and compare its offerings with other streaming services like Sling, Hulu Live TV, and YouTube TV. FuboTV is known for being a top choice for sports enthusiasts, offering flexibility with no commitment and easy cancellation.

501 - 1000 employees

Founded 2015

📱 Media

📡 Telecommunications

👥 B2C

💰 Secondary Market on 2019-05

📋 Description

• Deliver world-class support and build customer satisfaction and loyalty • Handle inquiries regarding Fubo’s service and customer subscriptions over the phone and online • Provide effective and timely resolution of a range of customer inquiries from billing, technical, and social media

🎯 Requirements

• High school diploma or GED equivalent • Ability to speak, read, and write professionally in both English and Spanish. • Experience handling advanced customer care contact contacts escalation from Tier agents • Experience with social media platforms, managing posts, and engagement. • Excellent interpersonal skills • Ability to identify and meet customer's needs and requirements • Exceptional phone and customer service skills • Punctual, regular, and consistent attendance is required

🏖️ Benefits

• Health/Dental/Vision coverage sponsored up to 100% for employees • 401k • Life Insurance • Commuter benefits • Professional development courses and learning opportunities • Free Premium Fubo Account • Unlimited PTO days and regular company-wide activities

Apply Now

Similar Jobs

Yesterday

Ritchie Bros.

1001 - 5000

🛍️ eCommerce

🚗 Transport

Join IAA as a Sr. Total Loss Customer Care Specialist responsible for managing title transfer paperwork. You will ensure effective communication with vehicle owners and stakeholders throughout the process.

🇺🇸 United States – Remote

💵 $45.1k / year

💰 Post-IPO Equity on 2023-01

⏰ Full Time

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

Yesterday

Ritchie Bros.

1001 - 5000

🛍️ eCommerce

🚗 Transport

Join IAA as a Sr. Total Loss Customer Care Associate handling vehicle title transfer paperwork. Provide outstanding customer service and support vehicle providers throughout the process.

🇺🇸 United States – Remote

💵 $45.1k / year

💰 Post-IPO Equity on 2023-01

⏰ Full Time

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

Yesterday

Ritchie Bros.

1001 - 5000

🛍️ eCommerce

🚗 Transport

Join IAA as a Total Loss Customer Care Specialist managing vehicle title transfers. Provide exceptional customer service while ensuring timely documentation and communication with stakeholders.

🇺🇸 United States – Remote

💵 $37.6k - $47k / year

💰 Post-IPO Equity on 2023-01

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

Yesterday

SWBC

1001 - 5000

💸 Finance

🏠 Real Estate

Customer Service Representative assisting callers with inquiries in a fast paced call center for Financial Institutions. Resolving account and transaction issues while ensuring customer satisfaction and quality expectations.

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Yesterday

Rentokil Pest Control North America

10,000+ employees

🤝 B2B

👥 B2C

Customer Service Representative responsible for customer correspondence and relationship management. Engaging with customers via multiple channels to resolve inquiries and retain them.

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com