Field Service Technician, Toner Production Equipment

Job not on LinkedIn

November 21

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $38 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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FUJIFILM Corporation

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Healthcare • Electronics • Imaging

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

10,000+ employees

Founded 1934

📋 Description

• Provide on-site support installations and service repair to customers in North America • Provide solutions to complex service issues • Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues • Develop strong working relationships with customers • Perform pre-installation assessment and site inspection of equipment in accordance with FUJIFILM equipment requirements • Complete and submit service activity information and paperwork timely to the appropriate group/department • Monitor and manage the return of all parts • Manage and complete all Preventative Maintenance requirements • Attend training classes (locations throughout the world), to stay current on both new and existing products • Weekend work and overtime required as needed for installations, service calls and training • Provide technical support and direction to technicians leading to the resolution of escalated service issues • Conduct technical training classes as needed for technicians • Provide sales assistance in demos and/or customer visits as needed • Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolution • Communicate technical issues to the Technical Service Manager and technical support group • Perform related duties as assigned by manager • Travel 60-70%

🎯 Requirements

• High School diploma or GED equivalent • Two-year electronics or mechanical engineering degree or equivalent in field experience • 5 or more years of field service experience with toner-based production equipment • Extensive knowledge in electronics and mechanical operation • Outstanding customer service • Computer skills with emphasis on operating systems and hardware. • Requires a valid state driver's license (Real ID compliant), and passport • Must be able to do extensive traveling • Working knowledge of Microsoft applications • Possess necessary skills/attributes to include excellent communication skills (both verbal and written).

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • 401k • Paid Time Off