Manager, Communications & Social Media

6 days ago

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

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Fullscript

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Healthcare Insurance • Wellness • SaaS

Fullscript is a comprehensive platform that facilitates whole person care for healthcare providers. It integrates industry-leading lab testing, high-quality supplements, and a suite of tools designed to enhance patient adherence and outcomes. Fullscript offers features like personalized patient plans, evidence-based templates, patient engagement tools, and seamless wholesale ordering of supplements. The platform also integrates with top EHR systems to streamline workflows for healthcare practitioners, making it easier for them to provide effective care. With Fullscript, patients can manage their health routines more conveniently, and providers can create personalized care plans with the support of clinical evidence and insights.

201 - 500 employees

Founded 2016

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

💰 $240M Private Equity Round on 2021-11

📋 Description

• Own the PR strategy and execution for Fullscript - including proactive media outreach, press release development, and reactive media response. • Build and maintain strong relationships with health/wellness, tech, business, and lifestyle media outlets. • Identify and secure opportunities for executive visibility, brand storytelling, product features, and thought leadership in external media. • Help manage agency to support PR and communications initiatives. • Develop and maintain press materials and core messaging materials. • Co-own the organic social media strategy across all channels (LinkedIn, Instagram, X, Facebook, YouTube, etc.), driving engagement, growth, and brand consistency. • Manage a content calendar that aligns with product launches, educational content, campaigns, and brand milestones. • Create, write, and/or oversee the creation of posts, stories, reels, videos, and other social-first content. • Partner with internal teams across marketing and cross-function (Education, Product, Commercial, etc.) to source and amplify content. • Ensure brand voice, tone, and messaging consistency across all external communications and social channels. • Collaborate with Product Marketing and Education teams to ensure key initiatives are supported through PR and social media. • Craft communications plans for major company initiatives, launches, or events, and partner with leadership on executive communications. • Track and report on media coverage, PR campaign performance, and social media analytics. • Use insights to optimize strategies, improve content performance, and demonstrate ROI.

🎯 Requirements

• 5+ years experience in public relations, communications, and/or social media roles within a tech environment. • Strong experience securing media coverage and working with journalists and media outlets. • Deep understanding of social media platforms, trends, and best practices. • Exceptional writing, editing, and storytelling skills. • Highly organized with strong project management skills, ownership and self-starter energy. • Comfortable working cross-functionally in a fast-paced, growth-oriented environment. • Experience in digital healthcare, wellness, and B2B industries is a strong asset.

🏖️ Benefits

• Market competitive compensation package including equity • 401K matching (within US) • Flexible PTO policy • Flexible benefits package and additional perks • Employee discount on Fullscript catalog of products for family & friends • Ability to Work Wherever You Work Well