Freelance Technical Content Creator

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FYXER

WebsiteLinkedInAll Job Openings

11 - 50 employees

FYXER - Virtual Executive Assistants FYXER connects professionals to talented collaborators and professional Executive Assistants. It lets professionals that are time poor concentrate on the things they do best. It creates time.FYXER is redefining how companies look at the Executive Assistant role. We hire full-time best in class Executive Assistants. Armed with our platform and processes we connect them with our client base of heavy hitting entrepreneurs. FYXER is the leading Executive Assistant outsourcing firm in the U.K. Are you interested in working for a great company with a dynamic team and progressive working environment?Or, are you a professional looking for help with your workflow but need the flexibility that only FYXER can offer?If so then head over to our website to find out more about FYXER including more information on our process, what it's like to work with the team, case studies from our clients and much more: www.fyxer.com

📋 Description

• Translate complex client narratives, products, and use cases into engaging, learner-friendly stories and content structures. • Take complex briefs and ask sharp, practical questions to clarify: • Audience and context of use • Asset-level goals vs programme-level goals • Desired behaviour change or business impact • Tone, constraints, and success measures • Propose smart formats and approaches to communicate content clearly (e.g., scenario-based learning, modular job aids, decision trees, talk tracks, demos, cheat sheets). • Build narrative flow that keeps the audience oriented, motivated, and able to act. • Create a wide range of content types, including: • Sales and training slide decks • Learning assets (infosheets, demo guides, job aids) • Sales enablement playbooks and toolkits • E-learning scripts or module-ready content • Video scripts, storyboards, and narration copy • Infographics and visual learning content (in collaboration with design) • Developer or technical enablement assets such as guides, integration playbooks, technical onboarding materials, and demo flows for technical products or platforms • Apply adult learning principles where relevant (clarity, relevance, practice, feedback, reinforcement). • Write with precision and usability: the output should be immediately usable by the intended audiencewithout additional explanation. • Attend briefing and project meetings as needed to gather context and confirm direction. • Collaborate effectively with the project POC, learning/design partners, and wider delivery team. • Proactively flag ambiguity, missing inputs, or risks early — with proposed solutions, not just problems. • Work smoothly across Google Workspace and shared documentation workflows (Docs, Slides, Drive). • Receive and incorporate feedback constructively, quickly, and accurately. • Maintain high standards of accuracy, consistency, and instructional soundness across all deliverables. • Conduct final quality checks before submission, including: • Accuracy and completeness vs brief • Flow and readability • Consistent terminology and style • Formatting and usability • Fact-checking and claim discipline (no unverified statements) • Conduct technical accuracy checks against source documentation, SME feedback, and approved product guidance, ensuring all implementation steps, claims, terminology, and examples are correct.

🎯 Requirements

• Proven experience creating learning and/or enablement content for Enterprise / B2B audiences. • Strong writing and editing craft: clarity, structure, tone control, and narrative flow. • Confidence turning complex technical or product content into accessible, usable outputs. • Proven experience creating content about APIs, technical products, software platforms, integrations, or implementation workflows. • Ability to understand and explain API concepts such as endpoints, authentication, requests/responses, data structures, integrations, and error handling. • Strong technical accuracy and writing discipline — able to simplify complex content without inventing, distorting, or overclaiming. • Comfort working within Google Workspace (Docs and Slides especially). • Strong collaboration habits: proactive communication, reliable follow-through, and comfort working with feedback. • Confident co-working with AI tools in a professional content workflow (drafting, iteration, refinement).** • Nice to Have • Sales enablement or customer enablement content development. • Learning & Development (L&D) experience. • E-learning script writing and LMS content development. • Experience working with technical products, software, AI, or digital transformation initiatives.

🏖️ Benefits

• This is an opportunity to join a collaborative and ambitious team where you can make an immediate impact. • You’ll work on meaningful projects, help drive operational excellence, and play a key role in ensuring successful delivery across the business.