GTM Systems Forward Deployed Engineer

🕒 April 21

🇺🇸 United States – Remote

💵 $125k - $135k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🎁 Product Marketing

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

G2

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🤝 B2B

☁️ SaaS

🏪 Marketplace

B2B • SaaS • Marketplace

G2 is a business software review platform that provides insights to potential buyers through over 2. 5 million real user reviews. The platform covers a wide range of software categories including project management, video conferencing, e-commerce platforms, CRM, AI chatbots, and many more. G2 empowers businesses to discover and compare software options to make informed purchasing decisions. It serves as a resource for marketers, sales professionals, IT and finance departments to optimize their software investments. Additionally, G2 offers solutions for software vendors to enhance their profiles and reach more buyers.

📋 Description

• Partnering directly with Customer Success and Customer Support business stakeholders to understand goals, OKRs, and process pain points — translating them into technical solutions without a PM or BSA intermediary • Owning the full delivery lifecycle: requirements gathering, solution design, configuration, development, testing, deployment, documentation, and ongoing iteration • Building and maintaining solutions across G2's post-sale tech stack, including Salesforce (Sales Cloud, Service Cloud), Salesforce Experience Cloud, Forethought, Catalyst, Slack, and ZoomInfo • Developing within Salesforce using both declarative configuration and code — writing Apex classes, triggers, and Lightning Web Components (LWC) for solutions that go beyond what clicks can deliver • Designing and deploying AI-powered GTM workflows — leveraging tools like Claude Code, Dust, and native AI capabilities within the stack to automate and augment how CS and Support teams operate • Evaluating and integrating new tools as the ecosystem evolves, with a bias toward solutions that reduce manual work and accelerate time-to-value for business teams • Maintaining the reliability, performance, and governance of the systems you own — including documentation, change management, and proactive monitoring

🎯 Requirements

• 8+ years of experience in a Salesforce-centric technical role, with demonstrated ownership of solution delivery end-to-end • Salesforce development proficiency: Apex (classes, triggers, batch jobs), Lightning Web Components (LWC), SOQL, and platform configuration (flows, validation rules, page layouts, permission sets) • Experience working directly with business stakeholders — comfortable running discovery conversations, asking sharp questions, and pushing back when scope creep threatens delivery • Hands-on experience with Salesforce Experience Cloud (Communities/Portals) and Service Cloud • Familiarity with one or more tools in the CS/Support ecosystem: Forethought, Catalyst, Gainsight, or comparable platforms • Demonstrated ability to operate without a PM or QA function — you write your own test cases, own your own deployments, and catch your own bugs • Comfort with AI-assisted development workflows and a genuine curiosity about applying LLMs and AI agents to GTM and operational problems • Strong written and verbal communication — you can explain a data model to an engineer and a business case to a VP in the same day.

🏖️ Benefits

• Flexible work • Ample parental leave • Unlimited PTO