Field Installation Team Coordinator

🕒 6 days ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $62.8k - $69.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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GACC Midwest - German American Chamber of Commerce of the Midwest, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1963

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

GACC Midwest is the German American Chamber of Commerce of the Midwest, Inc. , serving as a pivotal contact point for German and American businesses in the Midwest United States. Headquartered in Chicago with chapters in Detroit, Denver, Minneapolis, and Milwaukee, it supports a network of companies through a variety of services, including market entry assistance to the USA, intercultural coaching, and business development consulting. The chamber is involved in significant initiatives such as climate and energy partnerships and the advancement of dual education systems. It facilitates transatlantic business connections and offers networking events, training programs, and visa assistance, working to stimulate economic growth and cooperation between Germany and the United States.

📋 Description

• Develop, optimize, and publish weekly work schedules for all field installation teams. • Analyze and verify installer availability, qualifications, and geographic location to optimize weekly job completion rates. • Assign installation teams based on OEM certifications and geographic location. • Optimize travel and route efficiency where practical. • Balance installers travel across multiple states or regions. • Coordinate installation timing with equipment delivery, rigging, and site readiness. • Assign crew vehicles and other resources. • Independently monitor schedule changes, and update stakeholders. • Identify and resolve scheduling conflicts, coverage gaps, last-minute changes, and rebalance schedules. • Communicate work assignment details, schedule updates, and project changes to the operations administrative team. • Contact installation teams to dispatch and confirm work assignments. • Serve as primary planning contact for installation team scheduling and communicate current updates. • Escalate scheduling conflicts and resource shortages without delay. • Handle basic resource planning such as rental car reservations, cancellations, and communication to the installation teams. • Resolve schedule overlapping, installer absences, and urgent customer re-scheduling requests without delay. • Update the internal dispatch system with accurate job status and relevant notes. • Embrace company values and work with other team members to accomplish company goals. • Maintain highest level of confidentiality of all company, personnel, and business interaction matters. • Compliance with applicable business processes and all quality and EHS plans. • May be required to perform other duties as necessary.

🎯 Requirements

• Minimum 2-3 years in field dispatch, logistics coordination, workforce planning, or other relevant experiences. • Proficiency with dispatch platforms or other workforce management tools and software. • Strong analytical skills with the ability to collect, organize, evaluate, and display data. • Geographic planning, workload balancing, and workforce utilization experience. • Proficiency in Excel, data visualization tools, ERPs, and other operational systems. • Exceptional verbal and written communication skills for managing remote workforce schedules. • Ability to make quick, logical decisions under tight time constraints. • Strong multi-tasking skills with extreme attention to logistical details. • Precision work with a strong ability to maintain attention to details. • Stress tolerance and adaptability to a fast-paced environment. • Collaborative mindset with the ability to communicate effectively with a diverse group of team members, leadership, and other entities.