ICT Systems and Security Officer

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October 20

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Gate.io

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Crypto • Web 3 • Fintech

Gate. io is a comprehensive cryptocurrency exchange platform that allows users to buy, sell, and trade over 3,100 cryptocurrencies with safety and ease. The platform offers various features including startup token launches, pre-market trading, affiliate programs, and live crypto market analysis. Gate. io also provides advanced trading options such as futures and margin trading, as well as crypto earning opportunities through staking, interest-bearing products, and structured financial solutions. The company supports both retail and institutional clients, offering a wide range of tools for managing crypto assets, including decentralized Web3 products, NFTs, and a multi-chain wallet. Additionally, Gate. io is involved in innovative initiatives like blockchain infrastructure development and maintains high security standards, with stringent protocols since its founding in 2013.

51 - 200 employees

₿ Crypto

🌐 Web 3

💳 Fintech

📋 Description

• Provide first-line technical support for hardware, software, and network issues • Assist with the installation, configuration, patching, and updating of systems and applications • Help manage and maintain user accounts, access permissions, and group policies • Monitor and support system performance and health • Maintain the ICT asset inventory, including hardware and software licenses • Assist with ICT procurement and vendor coordination, including monitoring vendor ICT service resilience and compliance • Help test and verify backup, disaster recovery, and operational resilience processes • Support security audits, including documentation, evidence gathering, and maintaining compliance records • Assist with access controls and user authentication, including regular access reviews • Monitor and analyze security alerts and logs, escalating or investigating incidents as needed, and documenting incidents and remedial actions • Conduct vulnerability scans and assist with remediation efforts, including patch management • Support the implementation and maintenance of security tools such as antimalware and firewalls • Assist in developing and maintaining security policies and procedures • Support user security awareness initiatives and training

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience • 2+ years of experience in ICT support, systems administration, and/or cybersecurity • Knowledge of Windows and/or Linux operating systems • Familiarity with network fundamentals (TCP/IP, DNS, DHCP) • Understanding of Microsoft Entra ID or other user management systems • Knowledge of common security concepts and practices (e.g., strong passwords, phishing awareness) • Familiarity with scripting languages such as PowerShell, Python, or Bash • CompTIA Security+ or CEH preferred • CompTIA A+ or CompTIA Network+ preferred • Strong analytical and troubleshooting abilities with a willingness to learn • Excellent verbal and written communication skills to provide clear tech­nical support • Meticulous and organized, with a focus on accuracy and thoroughness • Eager to gain new skills and stay current with technology and security trends • A collaborative mindset and a positive attitude