Field Service Engineer

November 13

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

💵 $70k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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GE Aerospace

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Aerospace • Energy • Engineering

GE Aerospace is a world-leading provider of jet and turboprop engines, as well as integrated systems for commercial, military, business, and general aviation aircraft. The company is dedicated to advancing sustainable aviation through the development of efficient aircraft engines compatible with alternative fuels and collaborates across the industry to promote innovation and safety in flight.

10,000+ employees

🚀 Aerospace

⚡ Energy

📋 Description

• Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction • Maintaining all equipment models specific to a modality or modalities in the Americas Region • Install, perform preventive maintenance, repairs and deliver trainings on Colibrium additive manufacturing machines • Perform total system level troubleshooting on complex multi-symptom problems • Communicate technical ideas, trainings and subjects through written and verbal communications • Work with Service and Additive engineering teams to resolve complicated mechanical, electrical, electronic, and/or process problems for customer machines • Help in all areas of site preparation (coordination of labor and materials) with minimal supervision • Document all work performed using computer-based service reporting procedures • Maintain effective quality systems and programs according to the GE Aerospace Service Quality Policy Statement • Responsibly complete all administration tasks on time (e.g., ensure timely completion of Service Bulletins and PMs inspections documentation for assigned accounts) • Maintain daily interface with Customer technicians on equipment status to ensure satisfaction of primary customers

🎯 Requirements

• B.Sc. Engineering / Associates degree and 2 years technical experience, a High School Diploma and 5 years field service or electrical / mechanic technician experience, or equivalent military experience • Willingness to travel domestically and internationally as business requires • Willingness to work Weekends and Holidays as needed • Proficiency to logically troubleshoot at subsystem and system level, using identifiable problem-solving techniques • Shows Initiative, high standards, motivation and outside of the box thinking • Demonstrated ability to work well with limited direction and information • Demonstrated ongoing effort to maintain knowledge of current technology • Excellent communication skills, listening skills, and interpersonal skills • Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs) • Note: Military experience is equivalent to professional experience • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job

🏖️ Benefits

• Healthcare benefits include medical, dental, vision, and prescription drug coverage • Access to a Health Coach, a 24/7 nurse-based resource • Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • Access to Fidelity resources and planning consultants • Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness