Consumer Service Manager

Job not on LinkedIn

🕒 6 days ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE Appliances, Recreational Living

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1907

🏭 Manufacturing

👥 B2C

🛒 Retail

Manufacturing • B2C • Retail

GE Appliances, Recreational Living, is a leading provider of home and lifestyle appliances. The company offers a wide range of products including refrigerators, ranges, dishwashers, microwaves, washers, dryers, air conditioners, and small appliances like blenders, coffee makers, and more. GE Appliances focuses on delivering innovative and energy-efficient solutions for modern homes, featuring smart technology and sophisticated designs. The company is committed to enhancing everyday living with appliances that combine style and functionality.

📋 Description

• Manage, coach, and develop a dispersed workforce of approximately 41 union and non-union hourly major appliance repair technicians • Ensure team objectives and goals are carried out • Motivate employees to meet daily targets and hold them accountable for performance • Provide performance feedback as needed • Review metrics and customer feedback data to identify performance opportunities and create action plans • Coach employees on difficult conversations and complicated situations • Conduct recurring team meetings with employees • Use problem-solving and conflict-resolution skills • Manage profits and losses for assigned areas • Maintain knowledge of industry standards and practices • Achieve safety compliance program and training objectives • Focus on recordable rates for workers’ compensation • Travel throughout the region for technician meetings, safety audits, training, and hands-on performance management

🎯 Requirements

• Bachelor’s Degree or seven years of equivalent work experience • Minimum of seven years of work experience • Minimum of two years of supervisory experience of employees • Experience managing a Profit and Loss center or similar • Ability to travel up to 50% • Ability to work out of a home office • Excellent interpersonal, communication, teamwork, and facilitation skills • Strong business acumen • Primary residence within a commutable distance to Austin, Dallas, or Oklahoma City • Legally authorized to work in the United States at the time of hire and able to maintain authorization without current or future employer or school sponsorship • Experience managing a remote workforce • High level of personal accountability • Proven track record of getting results and achieving goals • Basic knowledge of Microsoft Office • Previous GE Appliances Factory Service or other appliance service experience • Supervisory experience managing at least 20 employees • Experience managing approximately $3 million in costs

🏖️ Benefits

• Work-from-home position • Flexible work arrangement balancing individual, team, and organizational needs • Equal opportunity employment • Disability accommodations during application process

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