VCP Service & Operations Manager

Job not on LinkedIn

November 21

Apply Now

Receive Emails with Similar Jobs

GE HealthCare

WebsiteLinkedInAll Job Openings

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

10,000+ employees

Founded 1892

💊 Pharmaceuticals

📋 Description

• Conduct in-depth analysis of existing service delivery processes to identify bottlenecks, inefficiencies, and opportunities for improvement. • Develop and implement process improvement initiatives, including automation, remote services, standardization, and streamlining workflows. • Utilize data analytics to measure performance metrics and track progress towards productivity goals. • Lead and mentor a horizontal team of service delivery professionals, fostering a culture of continuous improvement and high performance. • Provide coaching and training to team members to enhance their skills and knowledge. • Establish key performance indicators (KPIs) to measure service productivity and quality. • Collaborate with cross-functional teams, including ops, engineering, and customer support, to align on productivity goals.

🎯 Requirements

• Bachelor's degree or Associates Degree or High School Diploma/GED with at least 3 years of Field Operations Experience • Proven experience in Health Care Field Service delivery operations • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Proficiency in data analysis tools and techniques (e.g., Excel, SQL, Power BI). • Experience with Lean Six Sigma or other process improvement methodologies. • Leadership skills to motivate and inspire teams.

🏖️ Benefits

• medical • dental • vision • paid time off • a 401(k) plan with employee and company contribution opportunities • life • disability • accident insurance • tuition reimbursement