Key Account Manager

🔥 3 hours ago

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Gen H

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏦 Banking

💸 Finance

💰 $1.3G Debt Financing - Generation Home on 2022-01

Banking • Finance

Gen H is a UK residential mortgage lender trading as the brand of Imagine Mortgages Ltd. Gen H says it is authorised and regulated by the Financial Conduct Authority and focuses on unlocking homeownership—especially for first-time buyers and movers—through mortgage products and affordability support. Key offerings shown include an Income Booster (increasing borrowing capacity with family/friends support), New Build Boost (a 15% interest-free equity loan supplementing a 5% deposit and 80% mortgage to help buyers purchase new-build homes sooner), and flexible interest-only/part-and-part payment plans. The company positions itself as a mission-driven, consumer-facing lender providing digital customer access (customer log in, online rates, and broker-facing intermediary site) in the UK market.

📋 Description

• Attend broker events, meetings, and training days to represent Gen H and build stronger relationships face-to-face. • Ensure all firms in the Key Account Panel have regular review meetings (either face to face or virtually) and new advisers are onboarded and trained. • Host educational webinars and onboarding sessions for new brokers to drive engagement and awareness. • Contribute to improving internal sales processes, such as monitoring outbound activity and optimizing CRM functionality. • Share insights and broker feedback with the wider team to help improve propositions, service delivery, and communications. • Respond to new case enquiries and DIP queries to generate repeat business and deepen broker relationships. • Actively support brokers to progress their cases, including working with internal teams to remove friction and improve time to offer. • Liaise with underwriting, operations, pricing, and risk to help troubleshoot and push cases forward. • Maintain strong working knowledge of Gen H criteria and policies, and policies and apply this confidently in complex or nuanced scenarios. • Think critically and resourcefully to help brokers find solutions for cases that don’t fit the traditional mould. • A typical week would be 3 days out visiting firms/attending events, and 2 days based at home.

🎯 Requirements

• Looking for a role in an exciting, friendly, mission-oriented startup scale-up environment • Proven ability to build strong meaningful relationships with internal colleagues and external firms • Minimum A minimum 5 years of successful commercial experience within the mortgage/financial services industry at business development/key account level • Clear written and verbal communication skills with the ability to build rapport with the firms and brokers you speak with

🏖️ Benefits

• ● Private Health Care with Vitality • ● Enhanced maternity leave • ● 38 days’ holiday (including bank holidays) • ● Regular Snacks and Learns • ● Cycle to Work Scheme • ● Flexible and hybrid working • ● Half day Fridays once per month • ●Quarterly Sales bonus scheme • ● Car allowance