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Business Applications Analyst

Job not on LinkedIn

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

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Logo of GenesisCare

GenesisCare

1001 - 5000 employees

🏥 Healthcare

🔬 Science

💰 $197.3M Debt financing on 2023-06

Healthcare • Science

GenesisCare is a private specialist cancer care provider operating specialist cancer centres in the UK (with presence in other regions). It offers comprehensive oncology services including cancer diagnostics (imaging, pathology, mpMRI, PET-CT), a range of treatments (radiotherapy including MR-Linac, SABR, IMRT, VMAT; chemotherapy and SACTs; immunotherapy; hormone, targeted therapies; theranostics such as 177Lutetium and Radium-223), palliative care, integrative and wellbeing services, and runs clinical trials and research programs. The organisation provides patient support services, accepts private health insurance and self-pay, and emphasises quality, safety and innovation across multiple UK centres.

📋 Description

• Provide operational support, administration, maintenance, and continual improvement for finance and enterprise business applications • Manage incidents and requests • Administer users and process access requests • Troubleshoot and resolve issues • Liaise with software vendors and support partners • Escalate complex issues when required • Provide user guidance and training • Maintain documentation and knowledge bases • Support application upgrades and releases • Participate in User Acceptance Testing activities

🎯 Requirements

• Experience supporting enterprise business applications • Experience supporting SAP ERP • Working knowledge of SAP FICO • Exposure to SAP MM • Experience with application support and incident management • Experience with ITSM platforms such as Halo, ServiceNow or Jira Service Management • Strong troubleshooting and analytical skills • Experience managing software vendors and support partners • Experience supporting testing and release activities • Strong stakeholder engagement skills • Experience producing technical documentation • Understanding of ITIL principles • Experience supporting Concur (desirable) • Experience supporting Esker (desirable) • Experience supporting healthcare or revenue cycle applications (desirable) • Experience supporting Compucare (desirable) • Experience administering Halo ITSM (desirable) • Process automation experience (desirable) • Power Platform knowledge (desirable) • SQL and reporting skills (desirable) • API and integration fundamentals (desirable) • Healthcare experience (desirable)

🏖️ Benefits

• 25 days of annual leave, plus bank holidays, with the option to buy more or sell back annual leave • Complimentary private medical and dental coverage • Employee Assistance Program • Income Protection • Free access to radiotherapy for the employee and immediate family, if required • Company Contributory Pension Scheme • Well-being community • Access to Babylon Health and Headspace Wellbeing • Free parking at most centres • Exclusive retail discounts • Opportunities for growth, learning, and development within roles

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