Director, AI & Experience Orchestration Sales

🕒 June 9

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 51%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Lead, coach, and develop a team of AI and Experience Orchestration Directors operating as specialist overlay sellers • Establish operating models defining how AI specialists work with core Account Executives on accounts and opportunities • Drive autonomous activities and sales cycles in appropriate accounts • Drive consistent execution of AI-focused sales motions supporting pipeline and revenue goals • Partner with subregional direct sales leadership to align specialist coverage, priorities, and engagement models • Translate customer business challenges into AI-driven use cases, measurable outcomes, and value narratives • Model executive presence, thought leadership, and consultative selling techniques • Support complex strategic enterprise opportunities with senior customer stakeholders • Monitor AI market trends, competitive dynamics, and customer feedback • Evolve specialist enablement, messaging, and sales approach • Collaborate with Product, Marketing, Enablement, Customer Success, and Professional Services to improve go-to-market effectiveness

🎯 Requirements

• Bachelor’s degree or equivalent practical experience • 10+ years of experience in enterprise software sales, including AI-related solutions in the customer experience domain • 5+ years of people management experience leading specialist overlay / subject matter expert, direct sales, or pre-sales teams • Strong understanding of AI powered customer experience, conversational AI, or experience orchestration technologies • Proven ability to influence outcomes through partnership with Account Executives and sales leadership without direct account or opportunity ownership • Demonstrated success supporting enterprise sales teams in driving new logo acquisition and expansion growth • Excellent communication, presentation, and executive engagement skills • Strong collaboration skills and comfort operating in matrixed sales environments • Ability to manage multiple priorities and guide teams through complex, ambiguous sales cycles

🏖️ Benefits

• Flexible ways of working designed to help people do their best work • Mentorship, learning programs, leadership development and education support • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families