Virtual Assistant - Customer Support, Admin, SEO, Bookkeeping

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April 27

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Gentask Virtual Assistance Services

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B2B • Productivity • SaaS

Gentask Virtual Assistance Services is a provider of professional administrative support and virtual assistance. The company aims to help businesses and individuals streamline their operations, manage tasks, and improve productivity through dedicated virtual support services. By utilizing a team of skilled virtual assistants, Gentask assists clients in staying organized and focused on their core activities.

51 - 200 employees

Founded 2018

🤝 B2B

⚡ Productivity

☁️ SaaS

📋 Description

• We are seeking a highly organized and proactive Full-Time Virtual Assistant. • This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and is passionate about supporting small business operations. • The assistant will support day-to-day administrative needs, ensure timely customer service, maintain website content, and assist with light bookkeeping and SEO tasks. • Respond to customer support emails and website chat in a timely and professional manner. • Maintain a helpful, solution-focused tone with customers to support sales efforts. • Update and maintain website content as needed (non-technical). • Set up and manage Klaviyo email support channels. • Assist in SEO-optimized blog writing (product tips, tutorials, updates). • General admin support such as organizing files, documentation, and scheduling. • Proactively flag any issues or process challenges to management. • Perform basic bookkeeping tasks including Xero reconciliation (training provided if needed).

🎯 Requirements

• Proven experience in administrative support and customer service (preferably eCommerce or service-based businesses) • Experience with Klaviyo (or similar email platforms) is a strong plus • Familiarity with SEO and blog writing is preferred • Basic understanding of Xero or willingness to learn • Strong English communication skills (verbal and written) • Excellent time management and organizational abilities • High level of integrity and accountability • Must be proactive and transparent in communicating issues and progress