Healthcare Solution Architect

September 18

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Logo of Get Well

Get Well

Healthcare Insurance • SaaS

Get Well is a digital whole health platform designed for enterprise healthcare solutions, focusing on enhancing patient engagement and experience across various touchpoints in the healthcare journey. The company offers a robust suite of tools, such as Get Well 360, which aims to activate, engage, and retain patients not only at points of care but also within their communities. Get Well's solutions are intended to improve the patient experience, support health equity, and transform care delivery for diverse groups including healthcare systems, government, and international providers. The platform provides interactive patient care, smart room experiences, and health plan solutions, all while ensuring high standards of security and interoperability. With a focus on holistic patient activation and care, Get Well is committed to empowering individuals and healthcare organizations to thrive.

201 - 500 employees

Founded 2001

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Design optimized end-to-end solutions by conducting decision analysis and resolution on potential options using system mapping, organizational mapping, and business model analysis. • Collaborate with key stakeholders to translate business and technical requirements into implementable products and solutions with necessary technical interfaces and integrations. • Create high-level architectural and design specifications with a focus on system integration and alignment with business processes. • Partner with customers to present business and technical solutions for complex functionalities. • Assist sales in a later stage scoping technical requirement review with existing and new customers. • Work closely with product and project teams to review and analyze requirements, identifying gaps to present operational solutions and surface client needs to product teams. • Demonstrate in-depth knowledge of clinical healthcare EMR systems regarding data integrations and data requirements that best serve particular use cases and outcomes. • Evaluate and translate business requirements into functional system specifications and optimized business processes. • Develop solutioning specific collateral that outlines the scope and implementation requirements prior to contracting. • Provide guidance on workflow diagrams, process mapping, and gap analysis to define current (AS-IS) and future (TO-BE) business and system states. • Lead business transformation initiatives by aligning business capability models with value streams. • Integrate strategic business needs, process management, operations, and systems to deliver comprehensive solutions.

🎯 Requirements

• Bachelor’s degree with 7+ years of experience in business solutioning, or a Master’s degree with 5+ years of experience, specifically in the healthcare domain. • Experience leading design sessions and presenting complex business requirements to clients. • Strong understanding of PDLC & SDLC methodologies (e.g., Waterfall, Hybrid Agile, Agile/Scrum). • Excellent understanding of configuration data management and data migration processes with knowledge on technical tools. • Proficient in version control and defect management tools such as Jira. • Self-motivated with the ability to manage multiple projects independently and with minimal supervision. • Familiarity with the Ambulatory and Acute Medical Markets. • Proven customer relationship skills, including effective presentation and meeting facilitation. • Demonstrated expertise in delivering healthcare business and technical solutions, including guidance on tools and methodologies across multiple subject matter areas. • Knowledge of clinical healthcare EMR systems regarding data integrations and data requirements. • Additional knowledge around payer-side healthcare operations, particularly in Medicaid/Medicare, with expertise in provider enrollment and services solutions. • Possible 10% travel within the U.S. • Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations.

🏖️ Benefits

• exceptionally generous paid time away from work • a variety of paid leave programs • savings opportunities with 401(k) and incentive plans • internal education programs • full array of health benefits • fitness reimbursement • cell phone subsidy • casual offices with snacks and drinks • peer recognition programs • health advocacy and employee assistance programs • pet insurance

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