Freelance Content Quality Auditor

🕒 5 days ago

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GetYourGuide

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏪 Marketplace

Marketplace • Travel

GetYourGuide is a leading global online marketplace for booking travel experiences, offering over 200,000 thrilling activities, tours, and attractions across the world. Founded in 2009 in Zurich, the company connects millions of travelers with unforgettable experiences curated by local experts. With a strong presence in multiple countries and languages, GetYourGuide focuses on digitalizing and streamlining the traditionally offline experience market. Their platform provides an intuitive and comprehensive solution for discovering and booking unique things to do in various destinations, working alongside top-rated local partners and offering 24/7 customer service.

📋 Description

• Conduct thorough audits of product content to ensure accuracy, clarity, consistency, and adherence to brand guidelines. • Execute audits in line with provided audit frameworks, ensuring all required checks and criteria are applied consistently. • Identify, categorize, and document content quality issues. • Provide clear, constructive, and actionable feedback to content creators and relevant stakeholders. • Leverage various tools and software, such as Google Sheets, ensuring all data is accurately recorded and easily accessible for review. • Maintain strong organizational practices; manage workload across multiple tasks/projects, prioritize effectively, and meet deadlines reliably. • Support adjacent content-related processes such as inventory checks, general QA, and data quality assurance. • Label and annotate data according to detailed annotation guidelines to support the training and evaluation of LLMs and other machine learning models. • Ensure all labelling outputs are complete, traceable, and recorded correctly in required formats/tools.

🎯 Requirements

• Fluent English speaker (C1+). • Formally registered as a freelancer in your country of residence. • Available to work a minimum of 15 hours per week for GetYourGuide. • A reliable remote setup with a stable internet connection and access to required tools. • Proven experience in content auditing, content moderation, quality assurance, data labelling, and/or annotation. • Exceptional attention to detail and strong analytical skills. • Comfortable working in Google Workspace (Docs, Sheets, Slides). • Ability to provide clear, structured, and actionable feedback. • Strong time management skills; ability to work independently while collaborating effectively with a distributed team. • Professional communication skills and reliability in meeting deadlines and following guidelines. • Candidates with experience in the travel, tourism, or marketplace/e-commerce industry will be prioritized.

🏖️ Benefits

• Flexibility: you set your own hours. • Punctual payment: paid once per month. • Support: guidance from our internal content team and experienced freelancers. • Friends & family discount: 20% discount on GetYourGuide bookings for all freelancers.