Customer Portfolio Manager – CS

🕒 2 days ago

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Serve as the single point of contact for assigned customers and resolve concerns across support services • Maintain knowledge of assigned regions, coverage areas, product lines, and associated installations • Represent customer needs and coordinate with appropriate internal functions • Establish and maintain ongoing technical and business support for assigned customers • Manage profitability and customer satisfaction for assigned contracts and obligations • Fulfill service agreement obligations • Manage fixed-price and time-and-material programs • Interact with customer service, parts and transactional services, field service, repair service, and other teams • Influence strategy, resource control, and policy formulation for the area of responsibility • Interpret business challenges and recommend practices to improve products, processes, or services • Monitor industry trends and use judgment to handle complex operational, product management, manufacturing, technology, or engineering problems • Assess information quality, ask stakeholders pertinent questions, and develop recommendations • Lead functional teams or projects with minimal resource requirements, risk, or complexity • Communicate difficult concepts and influence viewpoints on relevant topics

🎯 Requirements

• Bachelor’s Degree from an accredited university OR an Associate's degree from a college OR 7 years of experience in a power generation industry • Minimum of 5 years of technical field experience with Heavy Duty Gas Turbine and/or Steam Power • Strong oral and written communication skills • Strong interpersonal and leadership skills • Ability to analyze and resolve problems • Demonstrated ability to lead programs/projects • Ability to document, plan, market, and execute programs • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Benefits

• Professional development • Challenging careers • Competitive compensation • Medical, dental, vision, and prescription drug coverage • Health Coach access • Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity • Company matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Discretionary annual bonus