Senior Product Manager, Power

🕒 August 28

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gigawatt

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Gigawatt is an AI-focused software company building an enterprise-grade operating system for electric utilities. It uses large-scale AI to optimize power delivery, improve grid health and flexibility, and enhance customer experience while embedding industry-specific security and regulatory compliance. The company emphasizes rapid development cycles and utility-domain expertise to modernize legacy utility systems and enable a more resilient, efficient grid.

📋 Description

• Lead Gigawatt's Power team and own the powerout.info public destination and utility-branded Customer module experiences • Report to the SVP of Product and lead the Power product team • Partner with engineering, design, Customer and Platform module teams, the AI platform team, and utility customers • Ship premise-level power status, open outage reporting, alert signup, and restoration tracking • Own the notification system, including triggers, deduplication, throttling, utility-configurable rules, quiet hours, channel preferences, consent, and opt-out flows • Define load profiles, failure modes, degraded experiences, concurrency, latency, and availability targets • Convert public reports into operational signals for utilities while managing duplicates, noise, and abuse • Drive product strategy and roadmap for powerout.info, utility-branded outage surfaces, embeddable widgets, and notifications • Define the public-versus-private boundary and utility branding or withholding rules • Define confidence models for power status and restoration estimates and determine when to publish, widen, or withhold estimates • Design for medical baseline and life-support customers, non-English speakers, low-bandwidth devices, accessibility needs, and low-battery phones • Own data-source quality, latency, and dependency risk across utility feeds, meter pings, interval data, call center signals, public and third-party sources, and customer reports • Coordinate product boundaries with Power status intelligence, AI agents, and customer service surfaces • Drive production-ready releases with engineering and design on compressed timelines • Define use cases and technical requirements and conduct product testing • Set and manage KPIs including call deflection, notification accuracy and timing, signup and retention, delivery and complaint rates, restoration estimate accuracy, availability, p95 latency, reporting volume, duplicate rate, and CSAT • Manage platform dependencies and take on evolving areas of ownership

🎯 Requirements

• 8+ years in product management • Significant experience with a consumer product used directly by the public at scale • Experience shipping high-stakes products relied on in emergency or safety, health, travel disruption, payments, or logistics tracking contexts • Experience owning products with spiky, event-driven load profiles • Experience specifying availability, latency, and graceful degradation • Ability to hold your own in an architecture review • Experience running push, SMS, or email notifications for a large user base • Experience with deliverability, throttling, deduplication, consent, and notification volume management • Experience building user-facing experiences on data that could not be fully trusted • Experience serving an enterprise buyer and an end consumer with diverging interests • Comfort with early-stage ambiguity and evolving responsibilities • Utility experience is a plus but not required • Experience with consumer mapping, tiling, clustering, and uncertain geographic state representation • Experience with crowdsourced data products, including cold start, density, and abuse • Experience with regulated communications, accessibility requirements, or regulated customer communications • Experience with AI-native product work, including retrieval, intent detection, and guardrails • Experience with embeddable and white-label products • Utility or energy exposure, outage management systems, or an engineering, design, or data background before product • Experience with Jira, Figma, and standard product management tools • No production coding requirement stated • Remote location in the United States, prioritizing central and eastern timezones

🏖️ Benefits

• Competitive salary and equity • Comprehensive health insurance • Remote flexibility • 401k match • Opportunity to shape a transformative AI product in a vital industry with a rock-star team