Associate Renewals Manager

🕒 September 9

🌐 Ireland, Israel – Remote

🇮🇪 Ireland – Remote 🇮🇱 Israel – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Maximize customer retention through effective sales techniques over phone, video, and email while minimizing churn and contraction • Execute the renewal process to retain or expand ARR • Evaluate license usage and complete true-up requirements • Align customer business needs and goals to generate renewal quotes • Provide renewals administration support to Renewals Managers and Account Executives • Ensure renewals close on a timely basis • Collaborate with Sales and Customer Success Managers on renewal strategy and plans using customer analytics and metrics • Liaise with customers to ensure purchase orders and order forms are accurately completed for internal deal approval

🎯 Requirements

• Related sales or related customer experience, such as SDR, BDR, sales operations, deal desk, customer service, or CSM • Demonstrated progressive experience with B2B software sales • Experience with subscription go-to-market approaches for customer success management and renewals • Effective communication, strong interpersonal and collaboration skills • Motivated, driven, and results-oriented • Strong negotiation, presentation, and closing skills • Preferred experience with technical products; experience with DevOps, software development lifecycle, or application development is a plus • Share GitLab's values and work in accordance with those values

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation and Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave