Engineering Manager – Fulfillment

November 6

Apply Now

Receive Emails with Similar Jobs

GitLab

WebsiteLinkedInAll Job Openings

Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

📋 Description

• Lead, hire, and develop a high-performing, globally distributed Fulfillment team; run regular 1:1s and coaching to improve team health and productivity as measured by agreed team metrics. • Drive strategy for the self-service fulfillment platform with a platform-first approach. • Collaborate with Sales & Go-To-Market (Deal Desk), Finance & IT (Analytics Engineering), Support Engineering, and Product Technical Program Management to ship purchasing and licensing improvements that enhance the buyer experience. • Own execution for the team’s roadmap; track throughput and quality, remove blockers, and deliver releases predictably. • Establish, track, and improve key engineering metrics to increase reliability and availability of Fulfillment systems; regularly report progress to stakeholders. • Review architecture and code across Ruby on Rails and React/Vue; make final technical decisions and contribute hands-on when needed to unblock delivery. • Improve team processes and tooling (planning, code review, testing, documentation) to increase velocity and developer experience; run retrospectives with clear follow-ups. • Identify platform gaps through targeted discovery and drive closure via clear owners, milestones, and success criteria while ensuring SOX/GDPR compliance and security best practices.

🎯 Requirements

• Proven experience leading distributed engineering teams globally, increasing team impact, and collaborating across functions to deliver measurable results. • Demonstrated ability to balance immediate product needs against long-term platform strategy while maintaining high code quality and system reliability. • Experience designing and scaling modular, extensible platforms that integrate with first-party and third-party systems and anticipate future business needs. • In-depth, hands-on experience with modern frontend technologies including CSS, HTML, and JavaScript frameworks (React/Vue), with bonus points for full-stack experience in Ruby on Rails. • Proven experience building and scaling large, customer-facing SaaS applications for enterprise clients. • Experience managing applications subject to SOX, GDPR, and other regulatory compliance requirements, with an understanding of security best practices and audit processes. • Build consensus among diverse stakeholders and drive technical decisions in complex organizational contexts.

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support