Senior Manager, Solution Architect – Quote-to-Cash

November 14

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Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

📋 Description

• Solution Architecture: Design and implement end-to-end Quote-to-Cash solutions for enterprise B2B SaaS, with primary focus on CPQ (Zuora CPQ preferred) integration with Salesforce and downstream systems. • Transformation Leadership: Lead Quote to Cash transformation initiatives, driving process reengineering and system modernization efforts. • CPQ Excellence: Serve as the CPQ subject matter expert, optimizing product catalog, pricing models (including usage-based models), quoting workflows, and approval processes. • Team Leadership: Manage and mentor a team of 3-5 engineers and analysts. • Performance Metrics: Define and track KPIs for Quote-to-Cash efficiency, including quote cycle time, approval velocity, order accuracy, and system performance. • Salesforce Integration: Leverage Salesforce expertise to ensure seamless integration between CPQ, CRM, and other enterprise systems. • Stakeholder Engagement: Partner with Sales, Finance, Legal, and Operations teams to understand business requirements and translate them into technical solutions. • Process Optimization: Identify and implement process improvements across the Quote to Cash lifecycle. • Governance & Compliance: Establish and maintain governance frameworks for Quote to Cash systems. • Vendor Management: Manage relationships with CPQ and related technology vendors. • Data Management: Ensure data integrity across the quoting ecosystem.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field; • 10+ years of experience in enterprise B2B SaaS Quote-to-Cash solutions, with at least 3 years in a leadership role managing technical teams. • Expert-level knowledge of CPQ systems, with a strong preference for Zuora CPQ experience. • Experience with complex subscription management, product-led growth, and usage-based pricing models • 5+ years of hands-on Salesforce experience, including Sales Cloud, Experience Cloud, and platform development. • Proven track record leading digital transformation initiatives in the Quoting and Contracting domains with demonstrable business impact. • Deep understanding of Quote to Cash business processes, including opportunity management, configure-price-quote, contract management, order management, billing, and revenue recognition standards. • Experience with integration technologies (APIs, middleware, ETL) and enterprise architecture frameworks. • Strong project management skills with experience in Agile/Scrum methodologies. • Experience with related systems such as Zuora Billing, NetSuite, or similar ERP/billing platforms. • Public company experience with SOX compliance and ITGC controls preferred. • Demonstrated ability to manage competing priorities in a high-growth environment. • Experience working in fully remote, asynchronous environments with strong documentation practices. • Preferred experience in SaaS or technology companies.

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support