Senior Salesforce Manager, CRM Systems

September 25

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Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

📋 Description

• Oversee the design, development, and optimization of the Salesforce platform • Lead and mentor a team of Salesforce Developers, Administrators, CPQ Engineers • Manage team capacity planning, resource allocation, hiring, and onboarding processes • Design, develop, test, and document high-quality Salesforce solutions using Apex Classes, Triggers, Lightning Web Components, VisualForce Pages, and Aura Components • Create individual development plans and conduct regular performance reviews • Foster a culture of innovation, collaboration, and accountability • Optimize quoting, pricing, and order management processes • Support end-to-end sales operations workflows and deliver solutions that streamline complex sales cycles • Maintain data integrity across integrated platforms • Partner with sales, finance, operations, and product teams to understand business requirements • Collaborate with engineering teams including product, information security, DevOps, and infrastructure • Stay current with Salesforce platform advancements and AI technologies • Implement development best practices and ensure platform reliability and security

🎯 Requirements

• 8+ years of hands-on Salesforce development experience, including expertise in Apex Classes, Triggers, Lightning Web Components, and enterprise integrations • 5+ years of technical leadership experience managing Salesforce development teams, with proven ability to recruit, hire, onboard, and develop technical talent • Excellent communication and stakeholder management abilities with experience presenting to executive audiences • Strong project management skills with ability to manage multiple complex initiatives simultaneously • Collaborative mindset with experience working across cross-functional teams • Strategic thinking capabilities with ability to align technical solutions with business objectives • Mentorship experience with a track record of developing technical talent • Extensive experience with Salesforce implementation, including complex pricing models, usage-based billing, and enterprise system integrations with ERP, CRM, and billing platforms • Strong background in test automation frameworks and enterprise application integration patterns • Proven experience conducting performance reviews, providing constructive feedback, managing career development conversations, and implementing team improvement initiatives • Deep expertise across the Salesforce technology stack including declarative automation tools, modern web technologies, and DevOps practices for Salesforce environments • Experience with AI integration and emerging Salesforce AI capabilities, along with ability to leverage internal AI solutions to drive productivity improvements

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support