Vice President, Business Systems

November 6

Apply Now

Receive Emails with Similar Jobs

GitLab

WebsiteLinkedInAll Job Openings

Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

📋 Description

• Develop and execute a comprehensive business systems strategy aligned with GitLab's growth objectives. Define the multi-year roadmap for Sales, Customer, and Finance systems • Lead improvements and evolution of Quote-to-Cash processes and systems. Drive improvements across CPQ, order management, billing, revenue recognition, and collections to deliver seamless experiences while ensuring accuracy and compliance. • Architect sophisticated usage-based billing capabilities supporting GitLab's consumption models. Partner with Monetization, Fulfillment, and Revenue Accounting to enable flexible pricing, accurate usage tracking, and automated billing. • Champion AI and automation integration across Sales, Customer Success, and Support systems. Identify high-impact use cases, establish governance for responsible AI adoption, and measure business outcomes. • Establish enterprise-wide governance frameworks, including architectural standards, integration patterns, data policies, and change control. • Design and oversee technical architecture connecting our enterprise applications. Ensure robust, scalable integrations through API-first approaches, optimized data flows, and modern integration patterns. • Maintain audit-ready systems with robust controls satisfying SOX requirements. Implement security controls, access management, data governance, and audit capabilities while managing vendor risk and regulatory compliance. • Build and inspire high-performing distributed teams of analysts, program managers, developers, and administrators. Foster async-first culture, empower teams through clear frameworks, drive accountability, and develop talent across hybrid insourced/outsourced models. • Serve as a trusted technology advisor to the executive team and senior leaders. Translate business requirements into scalable technical solutions and build consensus across the business

🎯 Requirements

• 15+ years of progressive business systems leadership experience with 7+ years managing multi-functional teams in high-growth technology companies • Ability to design system architectures, interpret data flows, evaluate technical scope, and provide technical leadership to engineering teams • Extensive experience with SaaS companies operating subscription and consumption business models at a similar scale and growth stages • Expert knowledge of Salesforce, NetSuite, Zuora Billing/CPQ, Workato (or similar iPaaS), and related GTM/Finance platforms • Proven success implementing Quote-to-Cash processes at scale, including CPQ, order management, billing, revenue recognition, and collections • Experience building usage-based billing systems supporting complex consumption models and tiered pricing strategies • Track record leading AI and automation initiatives within business systems to drive measurable productivity and business outcomes • Strong expertise in SOX compliance and internal controls for business applications in public company environments • Proven ability in establishing systems governance frameworks, architectural standards, and integration patterns across complex portfolios • Exceptional executive presence with the ability to influence C-level stakeholders and build consensus across cross-functional VP-level leaders • Strategic thinker who balances long-term vision with pragmatic execution and thrives in dynamic, fast-paced environments

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support