Glia
AI • B2B • Fintech
Glia is an AI-driven customer interaction platform designed to enhance and automate contact center operations. It provides solutions that unify voice and digital interactions, enabling organizations to offer seamless and efficient customer service. By leveraging advanced AI technology, Glia helps businesses reduce wait times, improve customer satisfaction, and optimize agent workflows across various industries, including banking, insurance, and healthcare.
201 - 500 employees
Founded 2012
🤝 B2B
💳 Fintech
Manager, Launch Management
3 days ago
🗣️🇪🇸 Spanish Required
Glia
AI • B2B • Fintech
Glia is an AI-driven customer interaction platform designed to enhance and automate contact center operations. It provides solutions that unify voice and digital interactions, enabling organizations to offer seamless and efficient customer service. By leveraging advanced AI technology, Glia helps businesses reduce wait times, improve customer satisfaction, and optimize agent workflows across various industries, including banking, insurance, and healthcare.
201 - 500 employees
Founded 2012
🤝 B2B
💳 Fintech
📋 Description
• Manage a team of 6 Implementation Consultants • Partner with Talent team to hire top talent • Own the onboarding lifecycle for new hires • Champion the use of AI tools in implementation workflow
🎯 Requirements
• 2+ years of management experience • Experience in Implementation, Professional Services, Customer Success, or Technical Support • Native-level fluency in Spanish and business-professional fluency in English • Familiarity with AI tools (e.g., ChatGPT, Copilot) • Strong organizational skills
🏖️ Benefits
• 98% employee satisfaction • Certified as a Great Place to Work • Growth opportunities • Freedom to test new AI tools
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