Cloud Service Engineer

Job not on LinkedIn

🕒 May 11

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 43%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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glueckkanja AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

glueckkanja AG is a renowned cloud managed service provider and a top Microsoft partner that specializes in managing and protecting Microsoft ecosystems at scale. The company offers comprehensive cloud solutions including managed services, cloud productivity, and IT infrastructure transitions. Dedicated to ensuring secure and reliable operation of Workplace solutions and Azure services, glueckkanja provides a Cloud Security Operations Center that protects customer infrastructures and combats cyber threats with a 24/7 incident response team. With a strong emphasis on digital transformation and intelligent data migration, glueckkanja leverages Infrastructure as Code to facilitate the transition to cloud environments for medium to large enterprises. The company has been recognized multiple times as a leading partner by Microsoft, showcasing its expertise and commitment in the field.

📋 Description

• Develop and implement service processes • Create service descriptions and corresponding onboarding processes • Take responsibility for service onboarding and transitioning customers to managed services • Analyze service performance during regular customer meetings • Identify potential improvements and consulting needs • Implement sustainable service improvements in a standardized manner • Standardize and automate service onboarding, service reviews, reporting, dashboards, and requests • Support internal service automation initiatives • Identify automation opportunities together with cloud architects • Act as an interface in customer meetings and support cross-customer initiatives • Ensure the availability of the service portfolio and respond to service disruptions • Evaluate and use customer feedback to optimize services • Optimize the performance, efficiency, and security of managed environments

🎯 Requirements

• Knowledge of Microsoft infrastructure and cloud solution fundamentals • Experience with Microsoft 365 or Microsoft Azure • Enthusiasm for diving into technical topics • Customer focus and strong communication skills • Enjoy working with people and as part of a team • Curiosity and willingness to learn • Independent, structured, and pragmatic working style • Analytical and logical thinking • Business-fluent German • Fluent English

🏖️ Benefits

• Job security at one of the most innovative and popular cloud services companies • Individual and regular professional development and certifications • Attractive salary • Smartphone and notebook of your choice • Flexible working hours • Work from home anywhere in Germany or from modern offices • Strong team and meeting culture, along with a wide range of events • Modern and attractive offices, including locations in Offenbach, Deggendorf, and Hamburg