Customer Experience Associate

Job not on LinkedIn

November 20

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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GoDaddy

WebsiteLinkedInAll Job Openings

SaaS • B2C • B2B

GoDaddy is a web services company that provides domain registration, web hosting, website builder tools, and online marketing solutions to individuals and small-to-medium businesses. It offers software-as-a-service products that simplify creating and managing websites, email, e-commerce stores, and online presence. The platform serves both consumer and business customers and supports third-party site content and customer sites hosted on its infrastructure.

5001 - 10000 employees

Founded 1997

☁️ SaaS

👥 B2C

🤝 B2B

💰 $800M Post-IPO Equity on 2021-12

📋 Description

• Serve as the main point of contact for clients via email, chat, and phone • Assist with scheduling, follow-ups, and ensuring client needs are met promptly • Maintain accurate records and document all client interactions • Collaborate with internal teams to resolve issues and improve client satisfaction • Monitor ongoing projects and provide updates to management • Identify opportunities to streamline processes and enhance client experience

🎯 Requirements

• Must be 18 years of age or older • Strong written and verbal communication skills • Excellent organizational and multitasking abilities • Comfortable using digital tools and platforms for remote collaboration • Ability to work independently and meet deadlines • Previous experience in customer service, administration, or remote support is a plus but not required

🏖️ Benefits

• Flexible remote work schedule • Opportunities for professional growth and development • Access to company resources and training programs • Supportive and collaborative team environment